Rastrick Health Centre, Brighouse: patient reviews and CQC rating
Rastrick Health Centre is a GP practice in Brighouse with 5,599 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 2.0 full-time-equivalent qualified GPs, or 2,799 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rastrick Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 89%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 96%, against 90% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 2nd of the 4 practices in Brighouse with 50 or more responses. 89% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (89%). 102 patients answered the survey (response rate 32%).
| Survey question | Rastrick Health Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 93% | 76% | 77% |
| Easy to contact by phone | 89% | 53% | 57% |
| Easy to contact via the website | 86% | 54% | 58% |
| Easy to contact via the NHS App | 74% | 52% | 54% |
| Reception team helpful | 97% | 84% | 85% |
| Last contact good | 93% | 70% | 73% |
| Wait for appointment about right | 88% | 70% | 69% |
| Listened to well | 98% | 87% | 87% |
| Treated with care and concern | 99% | 85% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 96% | 90% | 90% |
In the Friends and Family Test for July 2026, 89% of 100 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Rastrick Health Centre is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,599 patients were registered at Rastrick Health Centre in September 2026, up 2.6% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 2,799 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 1.6 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 4.6 |
| August 2024 | 2.0 | 6.5 |
| August 2025 | 2.0 | 7.4 |
| August 2026 | 2.0 | 8.2 |
From June 2026 to August 2026 the practice recorded 2,053 appointments a month, or 367 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 34% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Rastrick Health Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 367 | 579 | 510 |
| Face to face | 84% | 66% | 63% |
| Same day as booked | 34% | 45% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.1% against 1.1%), coronary heart disease (4.7% against 3.0%) and stroke or TIA (2.7% against 1.9%). It has a lower share for osteoporosis (0.4% against 1.2%) and chronic kidney disease (2.6% against 4.6%). The practice's patients live in areas with an average deprivation score of 17.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.7 years for women and 78.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.4% | 15.2% |
| Depression | 18+ yrs | 15.2% | 14.3% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Cancer | All ages | 5.2% | 3.8% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Heart failure | All ages | 2.1% | 1.1% |
| COPD | All ages | 1.8% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
Rastrick Health Centre, Chapel Croft, Rastrick, Brighouse, HD6 3NA. Phone: 01484 710853.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| LONGROYDE SURGERY | 0.6 km | 98% |
| Rydings Hall Surgery | 1.7 km | 77% |
| Church Lane Surgery | 1.7 km | 72% |
| Woodhouse Hill Surgery | 2.8 km | 59% |
| Bankfield Surgery | 2.8 km | 75% |
- Church Lane Surgery (72% overall experience good)
- LONGROYDE SURGERY (98% overall experience good)
- Rydings Hall Surgery (77% overall experience good)
- The Northolme Practice (86% overall experience good)
How do patients rate Rastrick Health Centre?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Rastrick Health Centre as good, above the England figure of 77%. 89% found it easy to get through by phone.
How many patients are registered at Rastrick Health Centre?
5,599 patients were registered in September 2026, up 2.6% on a year earlier.
What is Rastrick Health Centre's CQC rating?
Good overall, published in May 2016.
How many GPs does Rastrick Health Centre have?
2.0 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,799 patients per GP against 2,171 across England.
Are appointments at Rastrick Health Centre face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rastrick Health Centre's phone number?
01484 710853.