LONGROYDE SURGERY, Brighouse: patient reviews and CQC rating
LONGROYDE SURGERY is a GP practice in Brighouse with 5,197 registered patients (September 2026). In the 2026 GP Patient Survey, 98% of its patients described their overall experience as good, above the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 2.2 full-time-equivalent qualified GPs, or 2,330 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about LONGROYDE SURGERY
Its best result against England is the share who found it easy to get through to the practice by phone: 96%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 100%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 1st of the 4 practices in Brighouse with 50 or more responses. 96% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (95%). 98 patients answered the survey (response rate 26%).
| Survey question | LONGROYDE SURGERY | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 98% | 76% | 77% |
| Easy to contact by phone | 96% | 53% | 57% |
| Easy to contact via the website | 73% | 54% | 58% |
| Easy to contact via the NHS App | 84% | 52% | 54% |
| Reception team helpful | 98% | 84% | 85% |
| Last contact good | 96% | 70% | 73% |
| Wait for appointment about right | 89% | 70% | 69% |
| Listened to well | 100% | 87% | 87% |
| Treated with care and concern | 100% | 85% | 86% |
| Confidence and trust in the clinician | 100% | 92% | 93% |
| Needs met | 99% | 90% | 90% |
In the Friends and Family Test for July 2026, 83% of 35 responses rated the practice good or very good (England: 92%).
CQC's overall rating for LONGROYDE SURGERY is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,197 patients were registered at LONGROYDE SURGERY in September 2026, up 2.3% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 2,330 patients per GP, close to the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 1.6 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.8 | 2.8 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 2.2 | 2.2 |
From June 2026 to August 2026 the practice recorded 2,936 appointments a month, or 565 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 50% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | LONGROYDE SURGERY | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 565 | 579 | 510 |
| Face to face | 63% | 66% | 63% |
| Same day as booked | 50% | 45% | 45% |
| More than 28 days after booking | 5% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (17.7% against 14.3%). The practice's patients live in areas with an average deprivation score of 21.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.3 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.7% | 14.3% |
| High blood pressure | All ages | 14.8% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.2% | 74.9% |
LONGROYDE SURGERY, 38 Castle Avenue, Brighouse, HD6 3HT. Phone: 01484 721102. Website: www.longroydesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rastrick Health Centre | 0.6 km | 93% |
| Rydings Hall Surgery | 1.1 km | 77% |
| Church Lane Surgery | 1.1 km | 72% |
| Bankfield Surgery | 3.0 km | 75% |
| Woodhouse Hill Surgery | 3.3 km | 59% |
- Church Lane Surgery (72% overall experience good)
- Rastrick Health Centre (93% overall experience good)
- Rydings Hall Surgery (77% overall experience good)
- The Northolme Practice (86% overall experience good)
How do patients rate LONGROYDE SURGERY?
In the 2026 GP Patient Survey, 98% of patients described their overall experience of LONGROYDE SURGERY as good, above the England figure of 77%. 96% found it easy to get through by phone.
How many patients are registered at LONGROYDE SURGERY?
5,197 patients were registered in September 2026, up 2.3% on a year earlier.
What is LONGROYDE SURGERY's CQC rating?
Good overall, published in August 2016.
How many GPs does LONGROYDE SURGERY have?
2.2 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,330 patients per GP against 2,171 across England.
Are appointments at LONGROYDE SURGERY face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is LONGROYDE SURGERY's phone number?
01484 721102.