Valley View Surgery, Bradford: patient reviews and CQC rating
Valley View Surgery is a GP practice in Bradford with 6,352 registered patients (September 2026). In the 2026 GP Patient Survey, 61% of its patients described their overall experience as good, below the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in November 2019. It has 2.0 full-time-equivalent qualified GPs, or 3,176 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Valley View Surgery
Its result closest to England is the share who found it easy to contact the practice using the NHS App: 54%, against 54% across England. Its weakest is the share who found it easy to get through to the practice by phone: 29%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 35th of the 42 practices in Bradford with 50 or more responses. 29% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (51%). 102 patients answered the survey (response rate 10%).
| Survey question | Valley View Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 61% | 76% | 77% |
| Easy to contact by phone | 29% | 53% | 57% |
| Easy to contact via the website | 34% | 54% | 58% |
| Easy to contact via the NHS App | 54% | 52% | 54% |
| Reception team helpful | 76% | 84% | 85% |
| Last contact good | 58% | 70% | 73% |
| Wait for appointment about right | 58% | 70% | 69% |
| Listened to well | 71% | 87% | 87% |
| Treated with care and concern | 73% | 85% | 86% |
| Confidence and trust in the clinician | 78% | 92% | 93% |
| Needs met | 76% | 90% | 90% |
CQC's overall rating for Valley View Surgery is Good, published in November 2019. All 5 key questions are rated Good. It held the same rating in the report before (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,352 patients were registered at Valley View Surgery in September 2026, down 2.3% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 3,176 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.9 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 4,939 appointments a month, or 778 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 50% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
12% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Valley View Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 778 | 579 | 510 |
| Face to face | 74% | 66% | 63% |
| Same day as booked | 50% | 45% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (13.8% against 7.9%). It has a lower share for osteoporosis (0.2% against 1.2%), atrial fibrillation (0.4% against 2.2%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 50.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.7 years for women and 73.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 13.8% | 7.9% |
| High blood pressure | All ages | 8.0% | 15.2% |
| Depression | 18+ yrs | 7.7% | 14.3% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Cancer | All ages | 1.3% | 3.8% |
| COPD | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Heart failure | All ages | 0.4% | 1.1% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 54.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 45.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.6% | 74.9% |
Valley View Surgery, Undercliffe Health Care Centre, 17 Lowther Street, Bradford, BD2 4RA. Phone: 01274 299143. Website: www.valleyviewsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Poonam Jha | 0.0 km | 69% |
| Dr J Sullivan & Partners | 0.3 km | 80% |
| Farrow Medical Centre | 0.9 km | 80% |
| Primrose Surgery | 1.1 km | 55% |
| New Otley Road Medical Practice | 1.1 km | 65% |
- Bevan House (84% overall experience good)
- Dr Poonam Jha (69% overall experience good)
- Dr Syed Hamdani (81% overall experience good)
- Moor Park Medical Practice (75% overall experience good)
- Primrose Surgery (55% overall experience good)
- The Avicenna Medical Practice (69% overall experience good)
- The Bradford Moor Practice (63% overall experience good)
How do patients rate Valley View Surgery?
In the 2026 GP Patient Survey, 61% of patients described their overall experience of Valley View Surgery as good, below the England figure of 77%. 29% found it easy to get through by phone.
How many patients are registered at Valley View Surgery?
6,352 patients were registered in September 2026, down 2.3% on a year earlier.
What is Valley View Surgery's CQC rating?
Good overall, published in November 2019.
How many GPs does Valley View Surgery have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,176 patients per GP against 2,171 across England.
Are appointments at Valley View Surgery face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Valley View Surgery's phone number?
01274 299143.