Tong Medical Practice, Bradford: patient reviews and CQC rating
Tong Medical Practice is a GP practice in Bradford with 8,813 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in September 2022. It has 2.8 full-time-equivalent qualified GPs, or 3,103 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Tong Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 75%, against 69% across England. Its weakest is the share who described their overall experience of the practice as good: 64%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 32nd of the 42 practices in Bradford with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (72%). 126 patients answered the survey (response rate 17%).
| Survey question | Tong Medical Practice | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 64% | 76% | 77% |
| Easy to contact by phone | 49% | 53% | 57% |
| Easy to contact via the website | 52% | 54% | 58% |
| Easy to contact via the NHS App | 49% | 52% | 54% |
| Reception team helpful | 74% | 84% | 85% |
| Last contact good | 62% | 70% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 79% | 87% | 87% |
| Treated with care and concern | 74% | 85% | 86% |
| Confidence and trust in the clinician | 83% | 92% | 93% |
| Needs met | 89% | 90% | 90% |
CQC's overall rating for Tong Medical Practice is Good, published in September 2022. All 5 key questions are rated Good. Its previous overall rating was Outstanding (January 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,813 patients were registered at Tong Medical Practice in September 2026, almost the same as a year earlier.
13% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 3,103 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 3.0 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 3.0 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.8 | 2.8 |
| August 2026 | 2.8 | 2.8 |
From June 2026 to August 2026 the practice recorded 4,540 appointments a month, or 515 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 53% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Tong Medical Practice | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 515 | 579 | 510 |
| Face to face | 66% | 66% | 63% |
| Same day as booked | 53% | 45% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.2% against 1.2%), COPD (3.6% against 1.9%) and a learning disability (1.0% against 0.6%). It has a lower share for atrial fibrillation (1.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 52.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.9 years for women and 73.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.5% | 14.3% |
| High blood pressure | All ages | 14.5% | 15.2% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| COPD | All ages | 3.6% | 1.9% |
| Cancer | All ages | 3.3% | 3.8% |
| Osteoporosis | 50+ yrs | 3.2% | 1.2% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Learning disability | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 52.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.4% | 74.9% |
Tong Medical Practice, 2 Procter Street, Bradford, BD4 9QA. Phone: 01274 683331. Website: www.tongmedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bowling Highfield Medical Practice | 1.0 km | 66% |
| Rooley Lane Medical Centre | 1.0 km | 85% |
| The Bradford Moor Practice | 3.1 km | 63% |
| Moor Park Medical Practice | 3.1 km | 75% |
| The Avicenna Medical Practice | 3.1 km | 69% |
- Bowling Highfield Medical Practice (66% overall experience good)
- Low Moor Medical Practice (73% overall experience good)
- Rooley Lane Medical Centre (85% overall experience good)
How do patients rate Tong Medical Practice?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Tong Medical Practice as good, below the England figure of 77%. 49% found it easy to get through by phone.
How many patients are registered at Tong Medical Practice?
8,813 patients were registered in September 2026, down 0.3% on a year earlier.
What is Tong Medical Practice's CQC rating?
Good overall, published in September 2022.
How many GPs does Tong Medical Practice have?
2.8 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,103 patients per GP against 2,171 across England.
Are appointments at Tong Medical Practice face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Tong Medical Practice's phone number?
01274 683331.