Farrow Medical Centre, Bradford: patient reviews and CQC rating
Farrow Medical Centre is a GP practice in Bradford with 8,764 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Inadequate overall, in a report published in June 2023. It has 6.4 full-time-equivalent qualified GPs, or 1,364 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Farrow Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 62%, against 54% across England. Its weakest is the share who said the healthcare professional was good at listening to them: 79%, below the England figure of 87%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 8th of the 42 practices in Bradford with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (75%). 80 patients answered the survey (response rate 16%).
| Survey question | Farrow Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 80% | 76% | 77% |
| Easy to contact by phone | 50% | 53% | 57% |
| Easy to contact via the website | 54% | 54% | 58% |
| Easy to contact via the NHS App | 62% | 52% | 54% |
| Reception team helpful | 89% | 84% | 85% |
| Last contact good | 78% | 70% | 73% |
| Wait for appointment about right | 66% | 70% | 69% |
| Listened to well | 79% | 87% | 87% |
| Treated with care and concern | 82% | 85% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 87% | 90% | 90% |
In the Friends and Family Test for July 2026, 92% of 77 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Farrow Medical Centre is Inadequate, published in June 2023. One key question is rated differently: Caring Good. Its previous overall rating was Good (April 2020).
| Key question | Rating |
|---|---|
| Safe | Inadequate |
| Well-led | Inadequate |
| Caring | Good |
| Responsive | Inadequate |
| Effective | Inadequate |
8,764 patients were registered at Farrow Medical Centre in September 2026, down 0.7% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 6.4 full-time-equivalent qualified GPs, there are 1,364 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 1.4 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.7 | 5.7 |
| August 2024 | 5.4 | 7.5 |
| August 2025 | 5.2 | 7.1 |
| August 2026 | 6.4 | 7.9 |
From June 2026 to August 2026 the practice recorded 5,233 appointments a month, or 597 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 49% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Farrow Medical Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 597 | 579 | 510 |
| Face to face | 72% | 66% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (13.6% against 7.9%), a learning disability (1.0% against 0.6%) and asthma (8.6% against 6.6%). It has a lower share for osteoporosis (0.3% against 1.2%), atrial fibrillation (0.8% against 2.2%) and cancer (1.8% against 3.8%). The practice's patients live in areas with an average deprivation score of 53.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.2 years for women and 73.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 13.6% | 7.9% |
| Depression | 18+ yrs | 12.6% | 14.3% |
| High blood pressure | All ages | 11.6% | 15.2% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| COPD | All ages | 2.1% | 1.9% |
| Cancer | All ages | 1.8% | 3.8% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Learning disability | All ages | 1.0% | 0.6% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 53.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.8% | 74.9% |
Farrow Medical Centre, 177 Otley Road, Bradford, BD3 0HX. Phone: 01274 637031.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Primrose Surgery | 0.5 km | 55% |
| New Otley Road Medical Practice | 0.5 km | 65% |
| Valley View Surgery | 0.9 km | 61% |
| Dr Poonam Jha | 0.9 km | 69% |
| Bevan House | 1.0 km | 84% |
- Ashcroft Surgery (72% overall experience good)
- Dr J Sullivan & Partners (80% overall experience good)
- Wrose Health Centre (79% overall experience good)
How do patients rate Farrow Medical Centre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Farrow Medical Centre as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at Farrow Medical Centre?
8,764 patients were registered in September 2026, down 0.7% on a year earlier.
What is Farrow Medical Centre's CQC rating?
Inadequate overall, published in June 2023.
How many GPs does Farrow Medical Centre have?
6.4 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,364 patients per GP against 2,171 across England.
Are appointments at Farrow Medical Centre face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Farrow Medical Centre's phone number?
01274 637031.