Beehive Surgery, Bolton: patient reviews and CQC rating
Beehive Surgery is a GP practice in Bolton with 3,677 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 2.2 full-time-equivalent qualified GPs, or 1,661 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Beehive Surgery
Its result closest to England is the share who found it easy to get through to the practice by phone: 53%, against 57% across England. Its weakest is the share who found the reception and administrative team helpful: 64%, below the England figure of 85%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 44th of the 48 practices in Bolton with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (58%). 77 patients answered the survey (response rate 10%).
| Survey question | Beehive Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 69% | 79% | 77% |
| Easy to contact by phone | 53% | 63% | 57% |
| Easy to contact via the website | 40% | 61% | 58% |
| Easy to contact via the NHS App | 45% | 58% | 54% |
| Reception team helpful | 64% | 86% | 85% |
| Last contact good | 67% | 76% | 73% |
| Wait for appointment about right | 52% | 71% | 69% |
| Listened to well | 80% | 88% | 87% |
| Treated with care and concern | 76% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 93% | 93% |
| Needs met | 81% | 91% | 90% |
CQC's overall rating for Beehive Surgery is Good, published in March 2019. One key question is rated differently: Responsive Outstanding. It held the same rating in the report before (April 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
3,677 patients were registered at Beehive Surgery in September 2026, down 6.3% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 1,661 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 2.2 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 2.2 | 2.2 |
From June 2026 to August 2026 the practice recorded 1,654 appointments a month, or 450 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 50% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Beehive Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 450 | 445 | 510 |
| Face to face | 81% | 66% | 63% |
| Same day as booked | 50% | 44% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (11.8% against 7.9%). It has a lower share for atrial fibrillation (0.5% against 2.2%), cancer (1.2% against 3.8%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 42.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.0 years for women and 74.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 11.8% | 7.9% |
| High blood pressure | All ages | 11.1% | 15.2% |
| Depression | 18+ yrs | 9.3% | 14.3% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Cancer | All ages | 1.2% | 3.8% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| COPD | All ages | 0.9% | 1.9% |
| Learning disability | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 51.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 52.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 46.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.6% | 74.9% |
Beehive Surgery, 106-108 Crescent Road, Bolton, BL3 2JR. Phone: 01204 550100. Website: www.beehivesurgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bolton Medical Centre | 0.8 km | 81% |
| Bolton Family Practice | 0.9 km | 81% |
| Great Lever One | 0.9 km | 72% |
| Bradford Street Surgery | 1.4 km | 89% |
| Swan Lane Medical Centre | 1.6 km | 81% |
- 3D Medical Centre (66% overall experience good)
- Al-Fal Medical Group - Pikes Lane Medical Centre (61% overall experience good)
- Bolton Family Practice (81% overall experience good)
- Bolton General Practice (78% overall experience good)
- Bolton Medical Centre (81% overall experience good)
- Bradford Street Surgery (89% overall experience good)
- Deane Medical Centre (79% overall experience good)
- Dr Mahadeva Selvarajan (61% overall experience good)
- Dr S Naseef (93% overall experience good)
- Dr Samir Naseef (86% overall experience good)
- Great Lever One (72% overall experience good)
- The Olive Family Practice Ltd (76% overall experience good)
How do patients rate Beehive Surgery?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Beehive Surgery as good, against 77% across England. 53% found it easy to get through by phone.
How many patients are registered at Beehive Surgery?
3,677 patients were registered in September 2026, down 6.3% on a year earlier.
What is Beehive Surgery's CQC rating?
Good overall, published in March 2019.
How many GPs does Beehive Surgery have?
2.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,661 patients per GP against 2,171 across England.
Are appointments at Beehive Surgery face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Beehive Surgery's phone number?
01204 550100.