Bradford Street Surgery, Bolton: patient reviews and CQC rating

Bradford Street Surgery is a GP practice in Bolton with 1,957 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in July 2021. It has 1.2 full-time-equivalent qualified GPs, or 1,631 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Bradford Street Surgery

Its best result against England is the share who found it easy to get through to the practice by phone: 85%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.

On overall experience it is 5th of the 48 practices in Bolton with 50 or more responses. 85% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (91%). 79 patients answered the survey (response rate 15%).

Survey questionBradford Street SurgeryGreater ManchesterEngland
Overall experience good89%79%77%
Easy to contact by phone85%63%57%
Easy to contact via the website64%61%58%
Easy to contact via the NHS App74%58%54%
Reception team helpful92%86%85%
Last contact good96%76%73%
Wait for appointment about right89%71%69%
Listened to well94%88%87%
Treated with care and concern95%87%86%
Confidence and trust in the clinician95%93%93%
Needs met96%91%90%

In the Friends and Family Test for July 2026, 98% of 40 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Bradford Street Surgery is Good, published in July 2021. All 5 key questions are rated Good. It held the same rating in the report before (February 2020).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

1,957 patients were registered at Bradford Street Surgery in September 2026, down 3.5% on a year earlier (England: down 1.1%).

17% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 1,631 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.0 nurses (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20231.21.2
August 20241.21.2
August 20251.21.2
August 20261.21.2

From June 2026 to August 2026 the practice recorded 1,209 appointments a month, or 618 per 1,000 registered patients (England: 510). 37% were face to face (England: 63%). 53% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).

55% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.

MeasureBradford Street SurgeryGreater ManchesterEngland
Appointments per 1,000 patients a month618445510
Face to face37%66%63%
Same day as booked53%44%45%
More than 28 days after booking3%5%5%
Did not attend6%6%4%

Compared with England, the practice has a higher share of patients on its registers for dementia (2.9% against 0.8%), serious mental illness (2.1% against 1.0%) and diabetes (11.7% against 7.9%). The practice's patients live in areas with an average deprivation score of 43.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.0 years for women and 74.3 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages15.1%15.2%
Depression18+ yrs14.1%14.3%
Diabetes17+ yrs11.7%7.9%
Asthma6+ yrs5.0%6.6%
Chronic kidney disease18+ yrs4.2%4.6%
CancerAll ages3.2%3.8%
DementiaAll ages2.9%0.8%
Coronary heart diseaseAll ages2.3%3.0%
Osteoporosis50+ yrs2.3%1.2%
COPDAll ages2.1%1.9%
Stroke and TIAAll ages2.1%1.9%
Serious mental illnessAll ages2.1%1.0%
Atrial fibrillationAll ages2.0%2.2%
Heart failureAll ages0.8%1.1%
Rheumatoid arthritis16+ yrs0.8%0.8%
Peripheral arterial diseaseAll ages0.7%0.6%
Epilepsy18+ yrs0.7%0.8%
Palliative careAll ages0.5%0.6%
Learning disabilityAll ages0.4%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2557.4%72.9%
Breast cancer screening (women aged 53 to 70)2024/2564.5%72.2%
Cervical screening (women aged 25 to 49)2023/2462.3%67.5%
Cervical screening (women aged 50 to 64)2023/2470.8%74.9%

69% of the practice's patients live in the BL2 postcode district, followed by BL1 (18%), BL3 (7%) and BL4 (3%). 98% live in Bolton, the council area the practice is in.

Postcode districtRegistered patientsShare
BL21,34869%
BL134518%
BL31457%
BL4523%

Bradford Street Surgery, 65 Bradford Street, Haulgh, Bolton, BL2 1HT. Phone: 01204 521061. Website: www.thesurgerybradfordstreet.nhs.uk.

Nearby practiceDistanceOverall experience good
Tonge Fold Health Centre0.9 km88%
Lever Chambers 10.9 km81%
Bolton General Practice1.1 km78%
Beehive Surgery1.4 km69%
Bolton Medical Centre1.5 km81%

How do patients rate Bradford Street Surgery?

In the 2026 GP Patient Survey, 89% of patients described their overall experience of Bradford Street Surgery as good, above the England figure of 77%. 85% found it easy to get through by phone.

How many patients are registered at Bradford Street Surgery?

1,957 patients were registered in September 2026, down 3.5% on a year earlier.

What is Bradford Street Surgery's CQC rating?

Good overall, published in July 2021.

How many GPs does Bradford Street Surgery have?

1.2 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 1,631 patients per GP against 2,171 across England.

Are appointments at Bradford Street Surgery face to face?

37% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Bradford Street Surgery's phone number?

01204 521061.

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<a href="https://localgps.co.uk/bolton/bradford-street-surgery">https://localgps.co.uk/bolton/bradford-street-surgery</a>