Appleby Medical Practice, Appleby in Westmorland: patient reviews and CQC rating
Appleby Medical Practice is a GP practice in Appleby in Westmorland with 5,152 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in October 2019. It has 2.3 full-time-equivalent qualified GPs, or 2,231 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Appleby Medical Practice
Its best result against England is the share who described their last contact with the practice as good: 92%, above the England figure of 73%. Its weakest is the share who found it easy to contact the practice using the NHS App: 51%, against 54% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
74% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (89%). 110 patients answered the survey (response rate 39%).
| Survey question | Appleby Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 91% | 80% | 77% |
| Easy to contact by phone | 74% | 62% | 57% |
| Easy to contact via the website | 58% | 59% | 58% |
| Easy to contact via the NHS App | 51% | 58% | 54% |
| Reception team helpful | 91% | 88% | 85% |
| Last contact good | 92% | 76% | 73% |
| Wait for appointment about right | 86% | 72% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 100 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Appleby Medical Practice is Good, published in October 2019. All 5 key questions are rated Good. It held the same rating in the report before (August 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,152 patients were registered at Appleby Medical Practice in September 2026, almost the same as a year earlier.
32% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 2,231 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 2.1 nurses and 4.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 3,841 appointments a month, or 745 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 55% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Appleby Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 745 | 550 | 510 |
| Face to face | 42% | 68% | 63% |
| Same day as booked | 55% | 42% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.2% against 0.6%), peripheral arterial disease (1.0% against 0.6%) and stroke or TIA (3.4% against 1.9%). It has a lower share for depression (9.0% against 14.3%). The practice's patients live in areas with an average deprivation score of 18.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.0 years for women and 82.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.7% | 15.2% |
| Depression | 18+ yrs | 9.0% | 14.3% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Cancer | All ages | 6.6% | 3.8% |
| Coronary heart disease | All ages | 4.8% | 3.0% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Atrial fibrillation | All ages | 3.9% | 2.2% |
| Stroke and TIA | All ages | 3.4% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.6% | 0.8% |
| Heart failure | All ages | 1.5% | 1.1% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Palliative care | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.5% | 74.9% |
Appleby Medical Practice, The Riverside Building, Chapel Street, Appleby in Westmorland, CA16 6QR. Phone: 01768 351584. Website: www.applebymedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Temple Sowerby Medical Practice | 9.7 km | 83% |
| Shap Medical Practice | 13.1 km | 98% |
| Upper Eden Medical Practice | 14.7 km | 84% |
| Birbeck Medical Group | 18.3 km | 82% |
| The Lakes Medical Practice | 18.3 km | 83% |
- Alston Medical Practice (89% overall experience good)
- Birbeck Medical Group (82% overall experience good)
- Court Thorn Surgery (83% overall experience good)
- Glenridding Health Centre (100% overall experience good)
- Kirkoswald Surgery (87% overall experience good)
- Shap Medical Practice (98% overall experience good)
- Temple Sowerby Medical Practice (83% overall experience good)
- The Lakes Medical Practice (83% overall experience good)
- Upper Eden Medical Practice (84% overall experience good)
How do patients rate Appleby Medical Practice?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Appleby Medical Practice as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at Appleby Medical Practice?
5,152 patients were registered in September 2026, up 0.4% on a year earlier.
What is Appleby Medical Practice's CQC rating?
Good overall, published in October 2019.
How many GPs does Appleby Medical Practice have?
2.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,231 patients per GP against 2,171 across England.
Are appointments at Appleby Medical Practice face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Appleby Medical Practice's phone number?
01768 351584.