Trinity Surgery, Wisbech: patient reviews and CQC rating
Trinity Surgery is a GP practice in Wisbech with 14,778 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 3.3 full-time-equivalent qualified GPs, or 4,451 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Trinity Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 91%, above the England figure of 69%. Its weakest is the share who said the healthcare professional was good at listening to them: 82%, against 87% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 2nd of the 6 practices in Wisbech with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (82%). 133 patients answered the survey (response rate 24%).
| Survey question | Trinity Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 84% | 75% | 77% |
| Easy to contact by phone | 76% | 52% | 57% |
| Easy to contact via the website | 62% | 60% | 58% |
| Easy to contact via the NHS App | 67% | 52% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 82% | 71% | 73% |
| Wait for appointment about right | 91% | 69% | 69% |
| Listened to well | 82% | 86% | 87% |
| Treated with care and concern | 82% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
CQC's overall rating for Trinity Surgery is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,778 patients were registered at Trinity Surgery in September 2026, up 1.4% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 4,451 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 14.0 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 5.5 |
| August 2024 | 2.6 | 7.9 |
| August 2025 | 3.3 | 6.5 |
| August 2026 | 3.3 | 7.4 |
From June 2026 to August 2026 the practice recorded 10,275 appointments a month, or 695 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 70% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
26% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Trinity Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 695 | 521 | 510 |
| Face to face | 47% | 62% | 63% |
| Same day as booked | 70% | 48% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.2% against 1.9%), a learning disability (0.9% against 0.6%) and dementia (1.0% against 0.8%). It has a lower share for osteoporosis (0.6% against 1.2%), heart failure (0.7% against 1.1%) and serious mental illness (0.8% against 1.0%). The practice's patients live in areas with an average deprivation score of 34.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.7 years for women and 75.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.4% | 15.2% |
| Depression | 18+ yrs | 12.8% | 14.3% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 5.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| COPD | All ages | 3.2% | 1.9% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Cancer | All ages | 2.9% | 3.8% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Heart failure | All ages | 0.7% | 1.1% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.3% | 74.9% |
Trinity Surgery, 29 St Augustines Road, Wisbech, PE13 3UZ. Phone: 01945 476999. Website: www.trinity-surgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clarkson Surgery | 0.4 km | 69% |
| North Brink Practice | 0.5 km | 74% |
| Parson Drove Surgery | 7.7 km | 61% |
| Upwell Health Centre | 8.4 km | 70% |
| St Johns Surgery | 8.7 km | 94% |
- Clarkson Surgery (69% overall experience good)
- North Brink Practice (74% overall experience good)
- Parson Drove Surgery (61% overall experience good)
How do patients rate Trinity Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Trinity Surgery as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at Trinity Surgery?
14,778 patients were registered in September 2026, up 1.4% on a year earlier.
What is Trinity Surgery's CQC rating?
Good overall, published in June 2016.
How many GPs does Trinity Surgery have?
3.3 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 4,451 patients per GP against 2,171 across England.
Are appointments at Trinity Surgery face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Trinity Surgery's phone number?
01945 476999.