Clarkson Surgery, Wisbech: patient reviews and CQC rating
Clarkson Surgery is a GP practice in Wisbech with 9,009 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in November 2019. It has 2.8 full-time-equivalent qualified GPs, or 3,264 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Clarkson Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 77%, against 69% across England. Its weakest is the share who described their last contact with the practice as good: 56%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 5th of the 6 practices in Wisbech with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (65%). 99 patients answered the survey (response rate 24%).
| Survey question | Clarkson Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 69% | 75% | 77% |
| Easy to contact by phone | 56% | 52% | 57% |
| Easy to contact via the website | 49% | 60% | 58% |
| Easy to contact via the NHS App | 50% | 52% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 56% | 71% | 73% |
| Wait for appointment about right | 77% | 69% | 69% |
| Listened to well | 82% | 86% | 87% |
| Treated with care and concern | 79% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 76 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Clarkson Surgery is Good, published in November 2019. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,009 patients were registered at Clarkson Surgery in September 2026, down 5.2% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 3,264 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 6.1 nurses and 4.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 3.6 | 3.6 |
| August 2025 | 3.7 | 3.7 |
| August 2026 | 2.8 | 2.8 |
From June 2026 to August 2026 the practice recorded 8,447 appointments a month, or 938 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 52% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
14% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Clarkson Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 938 | 521 | 510 |
| Face to face | 40% | 62% | 63% |
| Same day as booked | 52% | 48% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.8% against 1.9%), stroke or TIA (3.2% against 1.9%) and chronic kidney disease (7.7% against 4.6%). The practice's patients live in areas with an average deprivation score of 32.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.3 years for women and 76.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.6% | 15.2% |
| Depression | 18+ yrs | 14.4% | 14.3% |
| Diabetes | 17+ yrs | 11.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.7% | 4.6% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| COPD | All ages | 3.8% | 1.9% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Stroke and TIA | All ages | 3.2% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.8% | 74.9% |
Clarkson Surgery, De Havilland Road, Wisbech, PE13 3AN. Phone: 01945 583133.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Trinity Surgery | 0.4 km | 84% |
| North Brink Practice | 0.6 km | 74% |
| Parson Drove Surgery | 7.6 km | 61% |
| St Johns Surgery | 8.6 km | 94% |
| Upwell Health Centre | 8.8 km | 70% |
- North Brink Practice (74% overall experience good)
- Parson Drove Surgery (61% overall experience good)
- Trinity Surgery (84% overall experience good)
How do patients rate Clarkson Surgery?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Clarkson Surgery as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at Clarkson Surgery?
9,009 patients were registered in September 2026, down 5.2% on a year earlier.
What is Clarkson Surgery's CQC rating?
Good overall, published in November 2019.
How many GPs does Clarkson Surgery have?
2.8 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,264 patients per GP against 2,171 across England.
Are appointments at Clarkson Surgery face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Clarkson Surgery's phone number?
01945 583133.