North Brink Practice, Wisbech: patient reviews and CQC rating
North Brink Practice is a GP practice in Wisbech with 18,438 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 5.4 full-time-equivalent qualified GPs, or 3,389 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about North Brink Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 69%, against 54% across England. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 86%, below the England figure of 93%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 3rd of the 6 practices in Wisbech with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (70%). 116 patients answered the survey (response rate 26%).
| Survey question | North Brink Practice | Central East | England |
|---|---|---|---|
| Overall experience good | 74% | 75% | 77% |
| Easy to contact by phone | 52% | 52% | 57% |
| Easy to contact via the website | 60% | 60% | 58% |
| Easy to contact via the NHS App | 69% | 52% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 70% | 71% | 73% |
| Wait for appointment about right | 78% | 69% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
CQC's overall rating for North Brink Practice is Good, published in February 2020. One key question is rated differently: Well-led Outstanding. Its previous overall rating was Requires Improvement (January 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,438 patients were registered at North Brink Practice in September 2026, down 5.7% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 5.4 full-time-equivalent qualified GPs, there are 3,389 patients per GP, more than the England figure of 2,171 and Central East's 2,348. The practice also has 14.7 nurses and 30.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 4.5 |
| August 2024 | 5.6 | 8.8 |
| August 2025 | 5.6 | 11.5 |
| August 2026 | 5.4 | 13.5 |
From June 2026 to August 2026 the practice recorded 15,052 appointments a month, or 816 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 56% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
21% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | North Brink Practice | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 816 | 521 | 510 |
| Face to face | 61% | 62% | 63% |
| Same day as booked | 56% | 48% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.0% against 1.9%), chronic kidney disease (6.2% against 4.6%) and dementia (1.0% against 0.8%). It has a lower share for osteoporosis (0.4% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 32.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.3 years for women and 76.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.4% | 15.2% |
| Depression | 18+ yrs | 13.3% | 14.3% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| COPD | All ages | 3.0% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.6% | 74.9% |
North Brink Practice, 7 North Brink, Wisbech, PE13 1JU. Phone: 01945 660460. Website: www.northbrink.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Trinity Surgery | 0.5 km | 84% |
| Clarkson Surgery | 0.6 km | 69% |
| Parson Drove Surgery | 7.2 km | 61% |
| Upwell Health Centre | 8.6 km | 70% |
| St Johns Surgery | 9.2 km | 94% |
- Clarkson Surgery (69% overall experience good)
- Parson Drove Surgery (61% overall experience good)
- Trinity Surgery (84% overall experience good)
How do patients rate North Brink Practice?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of North Brink Practice as good, against 77% across England. 52% found it easy to get through by phone.
How many patients are registered at North Brink Practice?
18,438 patients were registered in September 2026, down 5.7% on a year earlier.
What is North Brink Practice's CQC rating?
Good overall, published in February 2020.
How many GPs does North Brink Practice have?
5.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,389 patients per GP against 2,171 across England.
Are appointments at North Brink Practice face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is North Brink Practice's phone number?
01945 660460.