Eastham Group Practice - KJ Bush, Wirral: patient reviews and CQC rating
Eastham Group Practice - KJ Bush is a GP practice in Wirral with 11,236 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in May 2017. It has 7.2 full-time-equivalent qualified GPs, or 1,566 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Eastham Group Practice - KJ Bush
Its best result against England is the share who found it easy to contact the practice using the NHS App: 80%, above the England figure of 54%. Its weakest is the share who said their needs were met at their last appointment: 86%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 14th of the 19 practices in Wirral with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (66%). 104 patients answered the survey (response rate 24%).
| Survey question | Eastham Group Practice - KJ Bush | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 80% | 78% | 77% |
| Easy to contact by phone | 61% | 57% | 57% |
| Easy to contact via the website | 78% | 55% | 58% |
| Easy to contact via the NHS App | 80% | 53% | 54% |
| Reception team helpful | 97% | 86% | 85% |
| Last contact good | 85% | 73% | 73% |
| Wait for appointment about right | 82% | 73% | 69% |
| Listened to well | 94% | 89% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 78% of 322 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Eastham Group Practice - KJ Bush is Good, published in May 2017. All 5 key questions are rated Good. It held the same rating in the report before (September 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,236 patients were registered at Eastham Group Practice - KJ Bush in September 2026, up 0.8% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 7.2 full-time-equivalent qualified GPs, there are 1,566 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 4.3 nurses and 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.2 | 11.1 |
| August 2024 | 7.2 | 11.2 |
| August 2025 | 7.2 | 14.0 |
| August 2026 | 7.2 | 13.6 |
From June 2026 to August 2026 the practice recorded 5,137 appointments a month, or 457 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 47% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Eastham Group Practice - KJ Bush | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 457 | 492 | 510 |
| Face to face | 61% | 60% | 63% |
| Same day as booked | 47% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (3.6% against 0.6%), a learning disability (1.6% against 0.6%) and osteoporosis (3.1% against 1.2%). The practice's patients live in areas with an average deprivation score of 14.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.9% | 14.3% |
| High blood pressure | All ages | 17.8% | 15.2% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 5.8% | 3.8% |
| Atrial fibrillation | All ages | 3.9% | 2.2% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Palliative care | All ages | 3.6% | 0.6% |
| Osteoporosis | 50+ yrs | 3.1% | 1.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Heart failure | All ages | 2.6% | 1.1% |
| COPD | All ages | 1.9% | 1.9% |
| Learning disability | All ages | 1.6% | 0.6% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.8% | 74.9% |
Eastham Group Practice - KJ Bush, 47 Bridle Road, Bromborough, Wirral, CH62 6EE. Phone: 0151 327 1391. Website: www.easthamgrouppractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Orchard Surgery | 1.1 km | 76% |
| Spital Surgery | 3.0 km | 95% |
| Civic Medical Centre | 3.8 km | 85% |
| Willaston Surgery | 4.2 km | 77% |
| Kings Lane Medical Practice - Dr D Kershaw | 4.6 km | 94% |
- Civic Medical Centre (85% overall experience good)
- Spital Surgery (95% overall experience good)
- Sunlight Group Practice (81% overall experience good)
- The Orchard Surgery (76% overall experience good)
How do patients rate Eastham Group Practice - KJ Bush?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Eastham Group Practice - KJ Bush as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Eastham Group Practice - KJ Bush?
11,236 patients were registered in September 2026, up 0.8% on a year earlier.
What is Eastham Group Practice - KJ Bush's CQC rating?
Good overall, published in May 2017.
How many GPs does Eastham Group Practice - KJ Bush have?
7.2 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,566 patients per GP against 2,171 across England.
Are appointments at Eastham Group Practice - KJ Bush face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Eastham Group Practice - KJ Bush's phone number?
0151 327 1391.