GP surgeries in Welwyn Garden City: ratings and patient reviews
There are 5 GP practices in Welwyn Garden City, with 74,784 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Hall Grove Practice (82%, England 77%). Across the town there are 2,284 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Welwyn Garden City with survey results, the share of patients describing their overall experience as good ranges from 61% at Ephedra Healthcare to 82% at Hall Grove Practice, with a median of 69% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Bridge Cottage Surgery has the highest share finding it easy to get through by phone (59%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Hall Grove Practice | 16,008 | 82% | 40% | Good | 2,754 |
| The Garden City Practice | 12,691 | 75% | 45% | Requires improvement | 2,974 |
| Bridge Cottage Surgery | 15,967 | 69% | 59% | Good | 1,712 |
| Peartree Surgery | 20,707 | 61% | 39% | Good | 2,297 |
| Ephedra Healthcare | 9,411 | 61% | 46% | Good | 2,178 |
There are 2,284 registered patients per full-time-equivalent qualified GP in Welwyn Garden City, close to England's 2,171 and Central East's 2,348. Practices recorded 398 appointments a month per 1,000 patients (England: 510), 75% of them face to face. 44% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.1% over the year (England: shrank 1.1%).
| Measure | Welwyn Garden City | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 2,284 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 398 | 521 | 510 |
| Face-to-face appointments | 75% | 62% | 63% |
| Same day as booked | 44% | 48% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 19% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Welwyn Garden City is palliative care (0.9% against 0.6%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Welwyn Garden City (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.5% | 15.2% | 10,934 |
| Depression | 18+ yrs | 13.3% | 14.3% | 7,910 |
| Diabetes | 17+ yrs | 6.7% | 7.9% | 4,034 |
| Asthma | 6+ yrs | 6.3% | 6.6% | 4,441 |
| Cancer | All ages | 3.9% | 3.8% | 2,960 |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% | 2,280 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 1,906 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 1,768 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 1,383 |
| COPD | All ages | 1.5% | 1.9% | 1,163 |
| Serious mental illness | All ages | 1.0% | 1.0% | 784 |
| Palliative care | All ages | 0.9% | 0.6% | 704 |
| Heart failure | All ages | 0.9% | 1.1% | 679 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 487 |
| Dementia | All ages | 0.7% | 0.8% | 537 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 428 |
| Learning disability | All ages | 0.6% | 0.6% | 485 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 169 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 326 |
How many GP practices are there in Welwyn Garden City?
5, with 74,784 registered patients in September 2026.
Which GP practice in Welwyn Garden City do patients rate highest?
Hall Grove Practice: 82% of patients described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients are there per GP in Welwyn Garden City?
2,284 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Welwyn Garden City are face to face?
75% of appointments at the town's practices were face to face, against 63% across England.