GP surgeries in Hitchin: ratings and patient reviews
There are 6 GP practices in Hitchin, with 67,016 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at The Portmill Surgery (90%, England 77%). Across the town there are 2,131 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Hitchin with survey results, the share of patients describing their overall experience as good ranges from -9700% at Hertfordshire Special Allocation Scheme to 90% at The Portmill Surgery, with a median of 69% (England: 77%). 1 is above England and 3 below by more than the survey's margin of error. Dr Rajpreet Millan has the highest share finding it easy to get through by phone (61%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Portmill Surgery | 14,619 | 90% | 52% | Good | 2,012 |
| Regal Chambers Surgery | 12,412 | 72% | 44% | Good | 1,430 |
| Courtenay House Surgery | 17,792 | 71% | 37% | Good | 2,119 |
| Larksfield Surgery Medical Partnership | 19,439 | 67% | 31% | Good | 3,719 |
| Dr Rajpreet Millan | 2,733 | 51% | 61% | Good | 1,464 |
| Hertfordshire Special Allocation Scheme | 21 | -9700% | -9700% | – | – |
There are 2,131 registered patients per full-time-equivalent qualified GP in Hitchin, close to England's 2,171 and Central East's 2,348. Practices recorded 449 appointments a month per 1,000 patients (England: 510), 64% of them face to face. 42% of appointments took place on the day they were booked (England: 45%). 19% of registered patients are aged 65 or over (England: 19%).
| Measure | Hitchin | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 2,131 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 449 | 521 | 510 |
| Face-to-face appointments | 64% | 62% | 63% |
| Same day as booked | 42% | 48% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 19% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Hitchin is palliative care (1.2% against 0.6%), and the furthest below is chronic kidney disease (2.3% against 4.6%).
| Condition register | Age group | Hitchin (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.0% | 15.2% | 9,399 |
| Depression | 18+ yrs | 11.1% | 14.3% | 5,816 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 4,565 |
| Diabetes | 17+ yrs | 6.5% | 7.9% | 3,485 |
| Cancer | All ages | 3.8% | 3.8% | 2,534 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 1,673 |
| Atrial fibrillation | All ages | 2.4% | 2.2% | 1,595 |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% | 1,220 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 1,177 |
| COPD | All ages | 1.6% | 1.9% | 1,059 |
| Palliative care | All ages | 1.2% | 0.6% | 823 |
| Serious mental illness | All ages | 1.0% | 1.0% | 664 |
| Heart failure | All ages | 0.9% | 1.1% | 596 |
| Dementia | All ages | 0.9% | 0.8% | 578 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 376 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 173 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 359 |
| Learning disability | All ages | 0.5% | 0.6% | 317 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 289 |
How many GP practices are there in Hitchin?
6, with 67,016 registered patients in September 2026.
Which GP practice in Hitchin do patients rate highest?
The Portmill Surgery: 90% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Hitchin?
2,131 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Hitchin are face to face?
64% of appointments at the town's practices were face to face, against 63% across England.