Hertfordshire Special Allocation Scheme, Hitchin: patient reviews and CQC rating

Hertfordshire Special Allocation Scheme is a GP practice in Hitchin with 21 registered patients (September 2026). In the 2026 GP Patient Survey, -9700% of its patients described their overall experience as good, below the England figure of 77%.

Latest data: September 2026. Patient survey 2026; registered patients September 2026.

What patients say about Hertfordshire Special Allocation Scheme

Its result closest to England is the share who found it easy to contact the practice using the NHS App: -9700%, below the England figure of 54%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: -9700%, below the England figure of 93%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.

-9700% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (-9700%). 3 patients answered the survey (response rate 19%).

Survey questionHertfordshire Special Allocation SchemeEngland
Overall experience good-9700%77%
Easy to contact by phone-9700%57%
Easy to contact via the website-9700%58%
Easy to contact via the NHS App-9700%54%
Reception team helpful-9700%85%
Last contact good-9700%73%
Wait for appointment about right-9700%69%
Listened to well-9700%87%
Treated with care and concern-9700%86%
Confidence and trust in the clinician-9700%93%
Needs met-9700%90%

21 patients were registered at Hertfordshire Special Allocation Scheme in September 2026, down 8.7% on a year earlier (England: down 1.1%).

20% of the practice's patients live in the CM23 postcode district, followed by SG2 (15%), EN8 (10%) and SG4 (10%). 25% live in North Hertfordshire, the council area the practice is in.

Postcode districtRegistered patientsShare
CM23420%
SG2315%
EN8210%
SG4210%
SG6210%
PE315%
MK4015%
EN915%

Hertfordshire Special Allocation Scheme, The Treatment Centre, Portmill House, Portmill Lane, Hitchin, SG5 1DJ. Phone: 0333 200 1220.

Nearby practiceDistanceOverall experience good
The Portmill Surgery0.1 km90%
Courtenay House Surgery0.3 km71%
Regal Chambers Surgery0.5 km72%
The Nevells Road Surgery4.8 km66%
The Garden City Surgery4.9 km51%

How do patients rate Hertfordshire Special Allocation Scheme?

In the 2026 GP Patient Survey, -9700% of patients described their overall experience of Hertfordshire Special Allocation Scheme as good, below the England figure of 77%. -9700% found it easy to get through by phone.

How many patients are registered at Hertfordshire Special Allocation Scheme?

21 patients were registered in September 2026, down 8.7% on a year earlier.

What is Hertfordshire Special Allocation Scheme's phone number?

0333 200 1220.

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Cite this page

<a href="https://localgps.co.uk/hitchin/hertfordshire-special-allocation-scheme">https://localgps.co.uk/hitchin/hertfordshire-special-allocation-scheme</a>