The Denmead Practice, Waterlooville: patient reviews and CQC rating
The Denmead Practice is a GP practice in Waterlooville with 10,680 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 5.2 full-time-equivalent qualified GPs, or 2,054 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Denmead Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 52%, against 54% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 3rd of the 6 practices in Waterlooville with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (80%). 120 patients answered the survey (response rate 45%).
| Survey question | The Denmead Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 87% | 74% | 77% |
| Easy to contact by phone | 82% | 52% | 57% |
| Easy to contact via the website | 59% | 55% | 58% |
| Easy to contact via the NHS App | 52% | 51% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 87% | 70% | 73% |
| Wait for appointment about right | 70% | 65% | 69% |
| Listened to well | 95% | 87% | 87% |
| Treated with care and concern | 91% | 86% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 17 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Denmead Practice is Good, published in July 2016. All 5 key questions are rated Good. It held the same rating in the report before (August 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,680 patients were registered at The Denmead Practice in September 2026, up 1.5% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 5.2 full-time-equivalent qualified GPs, there are 2,054 patients per GP, close to the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 2.5 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.0 | 4.0 |
| August 2024 | 4.5 | 4.5 |
| August 2025 | 4.5 | 4.5 |
| August 2026 | 5.2 | 5.2 |
From June 2026 to August 2026 the practice recorded 4,997 appointments a month, or 468 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 26% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Denmead Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 468 | 526 | 510 |
| Face to face | 69% | 58% | 63% |
| Same day as booked | 26% | 43% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.9% against 1.2%), heart failure (2.3% against 1.1%) and atrial fibrillation (4.0% against 2.2%). It has a lower share for serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 12.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.9 years for women and 82.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.3% | 15.2% |
| Depression | 18+ yrs | 16.5% | 14.3% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Cancer | All ages | 6.7% | 3.8% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Atrial fibrillation | All ages | 4.0% | 2.2% |
| Osteoporosis | 50+ yrs | 3.9% | 1.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Heart failure | All ages | 2.3% | 1.1% |
| COPD | All ages | 2.2% | 1.9% |
| Dementia | All ages | 1.4% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.2% | 74.9% |
The Denmead Practice, Denmead Health Centre, Hambledon Road, Denmead, Waterlooville, PO7 6NR. Phone: 023 9223 9630. Website: www.Denmeaddoctorssurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Village Practice | 3.6 km | 94% |
| Oaks Healthcare | 3.6 km | 56% |
| Vine Medical Group | 3.7 km | 45% |
| Horndean Surgery | 5.1 km | 88% |
| Dr R G Crispin & Partners | 5.8 km | 81% |
- Blossom Health (74% overall experience good)
- Oaks Healthcare (56% overall experience good)
- The Bosmere Medical Practice (83% overall experience good)
- The Village Practice (94% overall experience good)
How do patients rate The Denmead Practice?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of The Denmead Practice as good, above the England figure of 77%. 82% found it easy to get through by phone.
How many patients are registered at The Denmead Practice?
10,680 patients were registered in September 2026, up 1.5% on a year earlier.
What is The Denmead Practice's CQC rating?
Good overall, published in July 2016.
How many GPs does The Denmead Practice have?
5.2 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,054 patients per GP against 2,171 across England.
Are appointments at The Denmead Practice face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Denmead Practice's phone number?
023 9223 9630.