Beechwood Surgery, Thornton Cleveleys: patient reviews and CQC rating
Beechwood Surgery is a GP practice in Thornton Cleveleys with 2,753 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in May 2018. It has 1.0 full-time-equivalent qualified GPs, or 2,717 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Beechwood Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 88%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 3rd of the 5 practices in Thornton Cleveleys with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (93%). 115 patients answered the survey (response rate 35%).
| Survey question | Beechwood Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 87% | 78% | 77% |
| Easy to contact by phone | 88% | 61% | 57% |
| Easy to contact via the website | 65% | 55% | 58% |
| Easy to contact via the NHS App | 65% | 57% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 90% | 74% | 73% |
| Wait for appointment about right | 80% | 70% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 88% of 68 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Beechwood Surgery is Good, published in May 2018. All 5 key questions are rated Good. It held the same rating in the report before (August 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,753 patients were registered at Beechwood Surgery in September 2026, up 3.6% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 2,717 patients per GP, more than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 1.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 1,669 appointments a month, or 606 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 30% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Beechwood Surgery | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 606 | 471 | 510 |
| Face to face | 64% | 70% | 63% |
| Same day as booked | 30% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (2.6% against 0.6%), palliative or supportive care needs (1.5% against 0.6%) and COPD (4.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 17.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.5 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 31.4% | 15.2% |
| Depression | 18+ yrs | 25.7% | 14.3% |
| Diabetes | 17+ yrs | 10.9% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Cancer | All ages | 6.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% |
| Coronary heart disease | All ages | 5.5% | 3.0% |
| COPD | All ages | 4.4% | 1.9% |
| Atrial fibrillation | All ages | 4.0% | 2.2% |
| Stroke and TIA | All ages | 3.6% | 1.9% |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% |
| Peripheral arterial disease | All ages | 2.6% | 0.6% |
| Heart failure | All ages | 2.2% | 1.1% |
| Dementia | All ages | 1.7% | 0.8% |
| Palliative care | All ages | 1.5% | 0.6% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.0% | 74.9% |
Beechwood Surgery, Old Bank Medical Centre, 155 Victoria Road East, Thornton Cleveleys, FY5 5HH. Phone: 01253 951717. Website: www.beechwoodsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Thornton Practice | 0.7 km | 88% |
| The Village Practice | 0.7 km | 92% |
| Cleveleys Group Practice | 2.2 km | 79% |
| The Crescent Surgery | 2.2 km | 87% |
| Lockwood GP Surgery | 2.6 km | 84% |
- Lockwood GP Surgery (84% overall experience good)
- Queensway Medical Centre (73% overall experience good)
- The Village Practice (92% overall experience good)
How do patients rate Beechwood Surgery?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Beechwood Surgery as good, above the England figure of 77%. 88% found it easy to get through by phone.
How many patients are registered at Beechwood Surgery?
2,753 patients were registered in September 2026, up 3.6% on a year earlier.
What is Beechwood Surgery's CQC rating?
Good overall, published in May 2018.
How many GPs does Beechwood Surgery have?
1.0 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,717 patients per GP against 2,171 across England.
Are appointments at Beechwood Surgery face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Beechwood Surgery's phone number?
01253 951717.