Beechwood Surgery, Thornton Cleveleys: patient reviews and CQC rating

Beechwood Surgery is a GP practice in Thornton Cleveleys with 2,753 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Good overall, in a report published in May 2018. It has 1.0 full-time-equivalent qualified GPs, or 2,717 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Beechwood Surgery

Its best result against England is the share who found it easy to get through to the practice by phone: 88%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.

On overall experience it is 3rd of the 5 practices in Thornton Cleveleys with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (93%). 115 patients answered the survey (response rate 35%).

Survey questionBeechwood SurgeryLancashire and South CumbriaEngland
Overall experience good87%78%77%
Easy to contact by phone88%61%57%
Easy to contact via the website65%55%58%
Easy to contact via the NHS App65%57%54%
Reception team helpful94%86%85%
Last contact good90%74%73%
Wait for appointment about right80%70%69%
Listened to well89%88%87%
Treated with care and concern87%87%86%
Confidence and trust in the clinician91%93%93%
Needs met92%91%90%

In the Friends and Family Test for July 2026, 88% of 68 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Beechwood Surgery is Good, published in May 2018. All 5 key questions are rated Good. It held the same rating in the report before (August 2017).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

2,753 patients were registered at Beechwood Surgery in September 2026, up 3.6% on a year earlier (England: down 1.1%).

31% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 2,717 patients per GP, more than the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 1.0 nurses (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20231.01.0
August 20241.01.0
August 20251.01.0
August 20261.01.0

From June 2026 to August 2026 the practice recorded 1,669 appointments a month, or 606 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 30% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).

40% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.

MeasureBeechwood SurgeryLancashire and South CumbriaEngland
Appointments per 1,000 patients a month606471510
Face to face64%70%63%
Same day as booked30%42%45%
More than 28 days after booking2%6%5%
Did not attend3%5%4%

Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (2.6% against 0.6%), palliative or supportive care needs (1.5% against 0.6%) and COPD (4.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 17.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.5 years for women and 78.9 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages31.4%15.2%
Depression18+ yrs25.7%14.3%
Diabetes17+ yrs10.9%7.9%
Asthma6+ yrs7.7%6.6%
CancerAll ages6.3%3.8%
Chronic kidney disease18+ yrs5.6%4.6%
Coronary heart diseaseAll ages5.5%3.0%
COPDAll ages4.4%1.9%
Atrial fibrillationAll ages4.0%2.2%
Stroke and TIAAll ages3.6%1.9%
Osteoporosis50+ yrs2.7%1.2%
Peripheral arterial diseaseAll ages2.6%0.6%
Heart failureAll ages2.2%1.1%
DementiaAll ages1.7%0.8%
Palliative careAll ages1.5%0.6%
Epilepsy18+ yrs1.2%0.8%
Serious mental illnessAll ages1.2%1.0%
Rheumatoid arthritis16+ yrs0.8%0.8%
Learning disabilityAll ages0.8%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2574.2%72.9%
Breast cancer screening (women aged 53 to 70)2024/2576.9%72.2%
Cervical screening (women aged 25 to 49)2023/2478.0%67.5%
Cervical screening (women aged 50 to 64)2023/2480.0%74.9%

86% of the practice's patients live in the FY5 postcode district, followed by FY6 (6%), FY7 (3%) and FY2 (3%). 87% live in Wyre, the council area the practice is in.

Postcode districtRegistered patientsShare
FY52,34586%
FY61516%
FY7903%
FY2843%

Beechwood Surgery, Old Bank Medical Centre, 155 Victoria Road East, Thornton Cleveleys, FY5 5HH. Phone: 01253 951717. Website: www.beechwoodsurgery.nhs.uk.

Nearby practiceDistanceOverall experience good
The Thornton Practice0.7 km88%
The Village Practice0.7 km92%
Cleveleys Group Practice2.2 km79%
The Crescent Surgery2.2 km87%
Lockwood GP Surgery2.6 km84%

How do patients rate Beechwood Surgery?

In the 2026 GP Patient Survey, 87% of patients described their overall experience of Beechwood Surgery as good, above the England figure of 77%. 88% found it easy to get through by phone.

How many patients are registered at Beechwood Surgery?

2,753 patients were registered in September 2026, up 3.6% on a year earlier.

What is Beechwood Surgery's CQC rating?

Good overall, published in May 2018.

How many GPs does Beechwood Surgery have?

1.0 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,717 patients per GP against 2,171 across England.

Are appointments at Beechwood Surgery face to face?

64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Beechwood Surgery's phone number?

01253 951717.

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Cite this page

<a href="https://localgps.co.uk/thornton-cleveleys/beechwood-surgery">https://localgps.co.uk/thornton-cleveleys/beechwood-surgery</a>