Deerness Park Medical Group, Sunderland: patient reviews and CQC rating
Deerness Park Medical Group is a GP practice in Sunderland with 13,567 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in July 2018. It has 7.6 full-time-equivalent qualified GPs, or 1,784 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Deerness Park Medical Group
Its result closest to England is the share who found it easy to contact the practice using the NHS App: 54%, against 54% across England. Its weakest is the share who described their last contact with the practice as good: 61%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 23rd of the 26 practices in Sunderland with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (73%). 114 patients answered the survey (response rate 25%).
| Survey question | Deerness Park Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 68% | 80% | 77% |
| Easy to contact by phone | 52% | 62% | 57% |
| Easy to contact via the website | 53% | 59% | 58% |
| Easy to contact via the NHS App | 54% | 58% | 54% |
| Reception team helpful | 82% | 88% | 85% |
| Last contact good | 61% | 76% | 73% |
| Wait for appointment about right | 60% | 72% | 69% |
| Listened to well | 81% | 89% | 87% |
| Treated with care and concern | 83% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 311 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Deerness Park Medical Group is Good, published in July 2018. One key question is rated differently: Well-led Outstanding. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,567 patients were registered at Deerness Park Medical Group in September 2026, almost the same as a year earlier.
19% of its patients are aged 65 or over, against 19% across England. With 7.6 full-time-equivalent qualified GPs, there are 1,784 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 4.3 nurses and 5.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.3 | 8.4 |
| August 2024 | 6.3 | 7.1 |
| August 2025 | 6.3 | 8.2 |
| August 2026 | 7.6 | 9.3 |
From June 2026 to August 2026 the practice recorded 5,510 appointments a month, or 406 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 29% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Deerness Park Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 406 | 550 | 510 |
| Face to face | 74% | 68% | 63% |
| Same day as booked | 29% | 42% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), COPD (3.9% against 1.9%) and epilepsy (1.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 42.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.7 years for women and 74.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.7% | 14.3% |
| High blood pressure | All ages | 19.4% | 15.2% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Cancer | All ages | 3.9% | 3.8% |
| COPD | All ages | 3.9% | 1.9% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Learning disability | All ages | 1.2% | 0.6% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.0% | 74.9% |
Deerness Park Medical Group, Suffolk Street, Sunderland, SR2 8AD. Phone: 0191 565 8849. Website: www.deernesspark.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr. Joseph, Dr. Herbert & Dr. Devlin | 0.4 km | 95% |
| The New City Medical Group | 0.6 km | 81% |
| Dr SM Bhate and Dr H El-Shakankery | 0.6 km | 83% |
| Ashburn Medical Centre | 0.6 km | 85% |
| Park Lane Practice | 0.8 km | 75% |
- Ashburn Medical Centre (85% overall experience good)
- Dr SM Bhate and Dr H El-Shakankery (83% overall experience good)
- Dr. Joseph, Dr. Herbert & Dr. Devlin (95% overall experience good)
- Park Lane Practice (75% overall experience good)
- Southlands Medical Group (96% overall experience good)
- The New City Medical Group (81% overall experience good)
How do patients rate Deerness Park Medical Group?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Deerness Park Medical Group as good, below the England figure of 77%. 52% found it easy to get through by phone.
How many patients are registered at Deerness Park Medical Group?
13,567 patients were registered in September 2026, down 0.1% on a year earlier.
What is Deerness Park Medical Group's CQC rating?
Good overall, published in July 2018.
How many GPs does Deerness Park Medical Group have?
7.6 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,784 patients per GP against 2,171 across England.
Are appointments at Deerness Park Medical Group face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Deerness Park Medical Group's phone number?
0191 565 8849.