St Agnes Surgery, St Agnes: patient reviews and CQC rating
St Agnes Surgery is a GP practice in St Agnes with 9,422 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Cornwall and the Isles of Scilly: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 6.7 full-time-equivalent qualified GPs, or 1,397 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St Agnes Surgery
Its best result against England is the share who described their overall experience of the practice as good: 93%, above the England figure of 77%. Its result closest to England is the share who found it easy to contact the practice through its website: 61%, against 58% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
68% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (91%). 104 patients answered the survey (response rate 38%).
| Survey question | St Agnes Surgery | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Overall experience good | 93% | 79% | 77% |
| Easy to contact by phone | 68% | 58% | 57% |
| Easy to contact via the website | 61% | 65% | 58% |
| Easy to contact via the NHS App | 67% | 58% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 84% | 74% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 98% | 89% | 87% |
| Treated with care and concern | 99% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 99% | 91% | 90% |
CQC's overall rating for St Agnes Surgery is Good, published in November 2016. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,422 patients were registered at St Agnes Surgery in September 2026, up 1.0% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 6.7 full-time-equivalent qualified GPs, there are 1,397 patients per GP, fewer than the England figure of 2,171 and Cornwall and the Isles of Scilly's 1,871. The practice also has 2.4 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.6 | 8.5 |
| August 2024 | 6.6 | 8.5 |
| August 2025 | 6.6 | 9.0 |
| August 2026 | 6.7 | 8.7 |
From June 2026 to August 2026 the practice recorded 5,154 appointments a month, or 547 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 39% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | St Agnes Surgery | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 547 | 633 | 510 |
| Face to face | 89% | 59% | 63% |
| Same day as booked | 39% | 44% | 45% |
| More than 28 days after booking | 12% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (1.8% against 1.1%), stroke or TIA (3.0% against 1.9%) and atrial fibrillation (3.4% against 2.2%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.4% against 1.2%) and a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 18.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.6 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.9% | 15.2% |
| Depression | 18+ yrs | 9.1% | 14.3% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Diabetes | 17+ yrs | 5.6% | 7.9% |
| Cancer | All ages | 5.2% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
St Agnes Surgery, St. Agnes Surgery, Pengarth Road, St Agnes, TR5 0TN. Phone: 01872 553881. Website: www.stagnessurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Perranporth Surgery | 5.1 km | 85% |
| Chacewater Health Centre | 6.9 km | 95% |
| Harris Memorial Surgery | 8.5 km | 77% |
| Leatside Health Centre | 8.8 km | 75% |
| Carn to Coast Health Centres | 10.5 km | 54% |
- Carnon Downs Surgery (87% overall experience good)
- Chacewater Health Centre (95% overall experience good)
- Perranporth Surgery (85% overall experience good)
How do patients rate St Agnes Surgery?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of St Agnes Surgery as good, above the England figure of 77%. 68% found it easy to get through by phone.
How many patients are registered at St Agnes Surgery?
9,422 patients were registered in September 2026, up 1.0% on a year earlier.
What is St Agnes Surgery's CQC rating?
Good overall, published in November 2016.
How many GPs does St Agnes Surgery have?
6.7 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,397 patients per GP against 2,171 across England.
Are appointments at St Agnes Surgery face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St Agnes Surgery's phone number?
01872 553881.