Snodland Medical Practice, Snodland: patient reviews and CQC rating
Snodland Medical Practice is a GP practice in Snodland with 11,981 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Kent and Medway: 73%). The Care Quality Commission rates it Good overall, in a report published in October 2022. It has 6.3 full-time-equivalent qualified GPs, or 1,888 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Snodland Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 59%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 53%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
59% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (68%). 111 patients answered the survey (response rate 28%).
| Survey question | Snodland Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 65% | 73% | 77% |
| Easy to contact by phone | 59% | 48% | 57% |
| Easy to contact via the website | 59% | 52% | 58% |
| Easy to contact via the NHS App | 53% | 50% | 54% |
| Reception team helpful | 78% | 82% | 85% |
| Last contact good | 68% | 67% | 73% |
| Wait for appointment about right | 53% | 65% | 69% |
| Listened to well | 82% | 85% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 86% | 91% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 97 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Snodland Medical Practice is Good, published in October 2022. All 5 key questions are rated Good. It held the same rating in the report before (June 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,981 patients were registered at Snodland Medical Practice in September 2026, down 1.4% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 1,888 patients per GP, fewer than the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 2.3 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 8.3 |
| August 2024 | 5.3 | 8.3 |
| August 2025 | 6.3 | 7.9 |
| August 2026 | 6.3 | 11.8 |
From June 2026 to August 2026 the practice recorded 5,062 appointments a month, or 423 per 1,000 registered patients (England: 510). 87% were face to face (England: 63%). 21% took place on the day they were booked and 19% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Snodland Medical Practice | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 423 | 457 | 510 |
| Face to face | 87% | 62% | 63% |
| Same day as booked | 21% | 41% | 45% |
| More than 28 days after booking | 19% | 7% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (21.0% against 14.3%), chronic kidney disease (6.8% against 4.6%) and diabetes (10.1% against 7.9%). The practice's patients live in areas with an average deprivation score of 18.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.4 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.0% | 14.3% |
| High blood pressure | All ages | 15.5% | 15.2% |
| Diabetes | 17+ yrs | 10.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.4% | 74.9% |
Snodland Medical Practice, Snodland Medical Centre, Catts Alley, Snodland, ME6 5SN. Phone: 01634 240296. Website: www.snodlandsurgery.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Riverside Medical Practice | 2.5 km | 88% |
| Phoenix Medical Practice | 2.7 km | 58% |
| Thornhills Medical Practice | 2.9 km | 70% |
| Aylesford Medical Centre | 4.2 km | 50% |
| Dr Chidambaram Balachander | 5.8 km | 82% |
- Phoenix Medical Practice (58% overall experience good)
- Thornhills Medical Practice (70% overall experience good)
- Wateringbury Surgery (83% overall experience good)
- West Malling Group Practice (64% overall experience good)
How do patients rate Snodland Medical Practice?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Snodland Medical Practice as good, below the England figure of 77%. 59% found it easy to get through by phone.
How many patients are registered at Snodland Medical Practice?
11,981 patients were registered in September 2026, down 1.4% on a year earlier.
What is Snodland Medical Practice's CQC rating?
Good overall, published in October 2022.
How many GPs does Snodland Medical Practice have?
6.3 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,888 patients per GP against 2,171 across England.
Are appointments at Snodland Medical Practice face to face?
87% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Snodland Medical Practice's phone number?
01634 240296.