Aylesford Medical Centre, Aylesford: patient reviews and CQC rating
Aylesford Medical Centre is a GP practice in Aylesford with 7,532 registered patients (September 2026). In the 2026 GP Patient Survey, 50% of its patients described their overall experience as good, below the England figure of 77% (Kent and Medway: 73%). It has 1.6 full-time-equivalent qualified GPs, or 4,593 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Aylesford Medical Centre
Its result closest to England is the share who found the reception and administrative team helpful: 74%, below the England figure of 85%. Its weakest is the share who described their overall experience of the practice as good: 50%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.
46% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (59%). 120 patients answered the survey (response rate 32%).
| Survey question | Aylesford Medical Centre | Kent and Medway | England |
|---|---|---|---|
| Overall experience good | 50% | 73% | 77% |
| Easy to contact by phone | 46% | 48% | 57% |
| Easy to contact via the website | 32% | 52% | 58% |
| Easy to contact via the NHS App | 36% | 50% | 54% |
| Reception team helpful | 74% | 82% | 85% |
| Last contact good | 59% | 67% | 73% |
| Wait for appointment about right | 54% | 65% | 69% |
| Listened to well | 72% | 85% | 87% |
| Treated with care and concern | 73% | 84% | 86% |
| Confidence and trust in the clinician | 82% | 91% | 93% |
| Needs met | 74% | 89% | 90% |
In the Friends and Family Test for July 2026, 82% of 50 responses rated the practice good or very good (England: 92%).
7,532 patients were registered at Aylesford Medical Centre in September 2026, up 5.2% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 4,593 patients per GP, more than the England figure of 2,171 and Kent and Medway's 2,419. The practice also has 1.5 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 2.4 |
| August 2024 | 2.4 | 3.5 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 1.6 | 3.3 |
From June 2026 to August 2026 the practice recorded 3,108 appointments a month, or 413 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 26% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
32% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Aylesford Medical Centre | Kent and Medway | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 413 | 457 | 510 |
| Face to face | 81% | 62% | 63% |
| Same day as booked | 26% | 41% | 45% |
| More than 28 days after booking | 10% | 7% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (4.8% against 3.8%) and diabetes (9.9% against 7.9%). It has a lower share for coronary heart disease (2.3% against 3.0%). The practice's patients live in areas with an average deprivation score of 15.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.5 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.3% | 15.2% |
| Depression | 18+ yrs | 15.2% | 14.3% |
| Diabetes | 17+ yrs | 9.9% | 7.9% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.8% | 74.9% |
Aylesford Medical Centre, Admiral Moore Drive, Royal British Legion Village, Aylesford, ME20 7SE. Phone: 01622 885880.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Thornhills Medical Practice | 2.5 km | 70% |
| Blackthorn Medical Centre | 3.1 km | 83% |
| Bower Mount Medical Practice | 3.2 km | 77% |
| Phoenix Medical Practice | 3.8 km | 58% |
| The Vine Medical Centre | 3.9 km | 62% |
- Blackthorn Medical Centre (83% overall experience good)
- The College Practice (59% overall experience good)
How do patients rate Aylesford Medical Centre?
In the 2026 GP Patient Survey, 50% of patients described their overall experience of Aylesford Medical Centre as good, below the England figure of 77%. 46% found it easy to get through by phone.
How many patients are registered at Aylesford Medical Centre?
7,532 patients were registered in September 2026, up 5.2% on a year earlier.
How many GPs does Aylesford Medical Centre have?
1.6 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 4,593 patients per GP against 2,171 across England.
Are appointments at Aylesford Medical Centre face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Aylesford Medical Centre's phone number?
01622 885880.