Shifnal Medical Practice, Shifnal: patient reviews and CQC rating
Shifnal Medical Practice is a GP practice in Shifnal with 14,233 registered patients (September 2026). In the 2026 GP Patient Survey, 52% of its patients described their overall experience as good, below the England figure of 77% (Shropshire, Telford and Wrekin: 77%). It has 0.1 full-time-equivalent qualified GPs, or 106,748 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Shifnal Medical Practice
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 12%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
12% found it easy to get through by phone (England: 57%). The overall experience result is 16 points lower than in 2025 (68%). 99 patients answered the survey (response rate 24%).
| Survey question | Shifnal Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 52% | 77% | 77% |
| Easy to contact by phone | 12% | 53% | 57% |
| Easy to contact via the website | 49% | 59% | 58% |
| Easy to contact via the NHS App | 36% | 59% | 54% |
| Reception team helpful | 72% | 85% | 85% |
| Last contact good | 49% | 72% | 73% |
| Wait for appointment about right | 64% | 69% | 69% |
| Listened to well | 76% | 88% | 87% |
| Treated with care and concern | 78% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 89% | 90% | 90% |
In the Friends and Family Test for July 2026, 90% of 100 responses rated the practice good or very good (England: 92%).
14,233 patients were registered at Shifnal Medical Practice in September 2026, up 3.3% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 0.1 full-time-equivalent qualified GPs, there are 106,748 patients per GP, more than the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 1.9 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.4 | 1.3 |
| August 2024 | 0.8 | 1.9 |
| August 2025 | 0.2 | 2.3 |
| August 2026 | 0.1 | 2.3 |
From June 2026 to August 2026 the practice recorded 7,103 appointments a month, or 499 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 57% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
23% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Shifnal Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 499 | 498 | 510 |
| Face to face | 48% | 63% | 63% |
| Same day as booked | 57% | 48% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.8% against 1.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), a learning disability (0.3% against 0.6%) and COPD (1.2% against 1.9%). The practice's patients live in areas with an average deprivation score of 12.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.5 years for women and 80.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.6% | 15.2% |
| Depression | 18+ yrs | 14.2% | 14.3% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| COPD | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.2% | 74.9% |
Shifnal Medical Practice, Haughton Road, Shifnal, TF11 8DD. Phone: 01952 460414.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hollinswood and Priorslee Medical Practice | 4.4 km | 93% |
| Stirchley Medical Practice | 4.6 km | 74% |
| Teldoc-Malinslee Medical Practice | 5.6 km | 52% |
| Charlton Medical Centre | 5.8 km | 75% |
| Donnington Medical Practice | 6.3 km | 52% |
- Teldoc-Malinslee Medical Practice (52% overall experience good)
How do patients rate Shifnal Medical Practice?
In the 2026 GP Patient Survey, 52% of patients described their overall experience of Shifnal Medical Practice as good, below the England figure of 77%. 12% found it easy to get through by phone.
How many patients are registered at Shifnal Medical Practice?
14,233 patients were registered in September 2026, up 3.3% on a year earlier.
How many GPs does Shifnal Medical Practice have?
0.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 106,748 patients per GP against 2,171 across England.
Are appointments at Shifnal Medical Practice face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Shifnal Medical Practice's phone number?
01952 460414.