Byron Medical Practice, Seaham: patient reviews and CQC rating
Byron Medical Practice is a GP practice in Seaham with 8,274 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 3.8 full-time-equivalent qualified GPs, or 2,187 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Byron Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 89%, above the England figure of 54%. Its weakest is the share who said the healthcare professional was good at listening to them: 82%, against 87% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 3rd of the 4 practices in Seaham with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (86%). 115 patients answered the survey (response rate 26%).
| Survey question | Byron Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 81% | 80% | 77% |
| Easy to contact by phone | 79% | 62% | 57% |
| Easy to contact via the website | 72% | 59% | 58% |
| Easy to contact via the NHS App | 89% | 58% | 54% |
| Reception team helpful | 82% | 88% | 85% |
| Last contact good | 81% | 76% | 73% |
| Wait for appointment about right | 65% | 72% | 69% |
| Listened to well | 82% | 89% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 33 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Byron Medical Practice is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,274 patients were registered at Byron Medical Practice in September 2026, almost the same as a year earlier.
23% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 2,187 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 2.9 nurses and 4.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.6 | 8.8 |
| August 2024 | 3.8 | 7.0 |
| August 2025 | 3.8 | 7.0 |
| August 2026 | 3.8 | 5.5 |
From June 2026 to August 2026 the practice recorded 5,023 appointments a month, or 607 per 1,000 registered patients (England: 510). 97% were face to face (England: 63%). 30% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Byron Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 607 | 550 | 510 |
| Face to face | 97% | 68% | 63% |
| Same day as booked | 30% | 42% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 9% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.2% against 1.9%), a learning disability (1.2% against 0.6%) and palliative or supportive care needs (1.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 33.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.4 years for women and 75.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.6% | 15.2% |
| Depression | 18+ yrs | 15.8% | 14.3% |
| Diabetes | 17+ yrs | 10.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.0% | 4.6% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Coronary heart disease | All ages | 4.9% | 3.0% |
| Cancer | All ages | 4.3% | 3.8% |
| COPD | All ages | 4.2% | 1.9% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Heart failure | All ages | 2.0% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Learning disability | All ages | 1.2% | 0.6% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Palliative care | All ages | 1.1% | 0.6% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.0% | 74.9% |
Byron Medical Practice, The Avenue, Seaham, SR7 8LF. Phone: 0191 513 0884. Website: www.drkapoorspractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Marlborough Surgery | 0.9 km | 86% |
| New Seaham Medical Group | 1.1 km | 78% |
| Murton Medical Group | 3.1 km | 93% |
| Southlands Medical Group | 4.1 km | 96% |
| Village Surgery | 5.3 km | 92% |
- Marlborough Surgery (86% overall experience good)
- Murton Medical Group (93% overall experience good)
- New Seaham Medical Group (78% overall experience good)
- Silverdale Family Practice (96% overall experience good)
How do patients rate Byron Medical Practice?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Byron Medical Practice as good, against 77% across England. 79% found it easy to get through by phone.
How many patients are registered at Byron Medical Practice?
8,274 patients were registered in September 2026, down 0.3% on a year earlier.
What is Byron Medical Practice's CQC rating?
Good overall, published in September 2016.
How many GPs does Byron Medical Practice have?
3.8 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,187 patients per GP against 2,171 across England.
Are appointments at Byron Medical Practice face to face?
97% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Byron Medical Practice's phone number?
0191 513 0884.