Murton Medical Group, Seaham: patient reviews and CQC rating
Murton Medical Group is a GP practice in Seaham with 7,305 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 4.3 full-time-equivalent qualified GPs, or 1,705 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Murton Medical Group
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 1st of the 4 practices in Seaham with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (87%). 86 patients answered the survey (response rate 24%).
| Survey question | Murton Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 93% | 80% | 77% |
| Easy to contact by phone | 80% | 62% | 57% |
| Easy to contact via the website | 74% | 59% | 58% |
| Easy to contact via the NHS App | 64% | 58% | 54% |
| Reception team helpful | 92% | 88% | 85% |
| Last contact good | 89% | 76% | 73% |
| Wait for appointment about right | 78% | 72% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 221 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Murton Medical Group is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,305 patients were registered at Murton Medical Group in September 2026, down 0.7% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 1,705 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 3.4 nurses and 5.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 4.6 |
| August 2024 | 3.8 | 4.9 |
| August 2025 | 3.4 | 4.5 |
| August 2026 | 4.3 | 5.4 |
From June 2026 to August 2026 the practice recorded 5,507 appointments a month, or 754 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 42% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Murton Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 754 | 550 | 510 |
| Face to face | 80% | 68% | 63% |
| Same day as booked | 42% | 42% | 45% |
| More than 28 days after booking | 0% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.7% against 1.9%), osteoporosis (2.7% against 1.2%) and a learning disability (1.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 35.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.1 years for women and 75.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.8% | 15.2% |
| Depression | 18+ yrs | 18.4% | 14.3% |
| Diabetes | 17+ yrs | 11.2% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Coronary heart disease | All ages | 5.5% | 3.0% |
| COPD | All ages | 4.7% | 1.9% |
| Cancer | All ages | 4.4% | 3.8% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Heart failure | All ages | 1.8% | 1.1% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Epilepsy | 18+ yrs | 1.4% | 0.8% |
| Learning disability | All ages | 1.3% | 0.6% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.0% | 74.9% |
99% of the practice's patients live in the SR7 postcode district. 99% live in County Durham, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| SR7 | 7,229 | 99% |
Murton Medical Group, 20 Woods Terrace East, Murton, Seaham, SR7 9AB. Phone: 0191 517 0170.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| New Seaham Medical Group | 2.3 km | 78% |
| Silverdale Family Practice | 2.5 km | 96% |
| Byron Medical Practice | 3.1 km | 81% |
| Marlborough Surgery | 3.7 km | 86% |
| Hetton Group Practice | 4.3 km | 85% |
- Byron Medical Practice (81% overall experience good)
- Marlborough Surgery (86% overall experience good)
- New Seaham Medical Group (78% overall experience good)
- Silverdale Family Practice (96% overall experience good)
How do patients rate Murton Medical Group?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Murton Medical Group as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at Murton Medical Group?
7,305 patients were registered in September 2026, down 0.7% on a year earlier.
What is Murton Medical Group's CQC rating?
Good overall, published in January 2017.
How many GPs does Murton Medical Group have?
4.3 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,705 patients per GP against 2,171 across England.
Are appointments at Murton Medical Group face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Murton Medical Group's phone number?
0191 517 0170.