Parkgate Medical Centre, Rotherham: patient reviews and CQC rating
Parkgate Medical Centre is a GP practice in Rotherham with 6,552 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in August 2020. It has 3.2 full-time-equivalent qualified GPs, or 2,070 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Parkgate Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 50%, against 58% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 2nd of the 28 practices in Rotherham with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (88%). 117 patients answered the survey (response rate 23%).
| Survey question | Parkgate Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 88% | 77% | 77% |
| Easy to contact by phone | 78% | 54% | 57% |
| Easy to contact via the website | 50% | 55% | 58% |
| Easy to contact via the NHS App | 65% | 56% | 54% |
| Reception team helpful | 94% | 85% | 85% |
| Last contact good | 88% | 72% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 97% | 87% | 87% |
| Treated with care and concern | 96% | 86% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 815 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Parkgate Medical Centre is Good, published in August 2020. All 5 key questions are rated Good. It held the same rating in the report before (July 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,552 patients were registered at Parkgate Medical Centre in September 2026, almost the same as a year earlier.
20% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 2,070 patients per GP, close to the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 3.0 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 4.2 |
| August 2024 | 3.2 | 6.6 |
| August 2025 | 4.0 | 7.4 |
| August 2026 | 3.2 | 5.9 |
From June 2026 to August 2026 the practice recorded 2,948 appointments a month, or 450 per 1,000 registered patients (England: 510). 91% were face to face (England: 63%). 25% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Parkgate Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 450 | 560 | 510 |
| Face to face | 91% | 65% | 63% |
| Same day as booked | 25% | 45% | 45% |
| More than 28 days after booking | 8% | 8% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.4% against 0.6%), COPD (4.4% against 1.9%) and coronary heart disease (4.2% against 3.0%). It has a lower share for osteoporosis (0.2% against 1.2%) and chronic kidney disease (2.4% against 4.6%). The practice's patients live in areas with an average deprivation score of 33.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.5 years for women and 76.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.2% | 15.2% |
| Depression | 18+ yrs | 15.7% | 14.3% |
| Diabetes | 17+ yrs | 10.9% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| COPD | All ages | 4.4% | 1.9% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Cancer | All ages | 4.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Palliative care | All ages | 2.4% | 0.6% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Learning disability | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.9% | 74.9% |
Parkgate Medical Centre, Netherfield Lane, Parkgate, Rotherham, S62 6AW. Phone: 01709 514501. Website: www.parkgatemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rawmarsh Health Centre, Rawmarsh Customer Services Centre | 0.4 km | 77% |
| High Street Surgery | 0.5 km | 86% |
| Shakespeare Road PMS | 1.8 km | 73% |
| Dr N R Ravi & Dr N Rajagopal | 1.8 km | 78% |
| Greasbrough Medical Centre | 1.9 km | 67% |
- Crown Street Surgery (87% overall experience good)
- High Street Surgery (86% overall experience good)
- Magna Group Practice (83% overall experience good)
- Rawmarsh Health Centre, Rawmarsh Customer Services Centre (77% overall experience good)
- Shakespeare Road PMS (73% overall experience good)
- York Road Surgery (85% overall experience good)
How do patients rate Parkgate Medical Centre?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Parkgate Medical Centre as good, above the England figure of 77%. 78% found it easy to get through by phone.
How many patients are registered at Parkgate Medical Centre?
6,552 patients were registered in September 2026, down 0.2% on a year earlier.
What is Parkgate Medical Centre's CQC rating?
Good overall, published in August 2020.
How many GPs does Parkgate Medical Centre have?
3.2 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,070 patients per GP against 2,171 across England.
Are appointments at Parkgate Medical Centre face to face?
91% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Parkgate Medical Centre's phone number?
01709 514501.