Mulberry Street Medical Practice, Pudsey: patient reviews and CQC rating
Mulberry Street Medical Practice is a GP practice in Pudsey with 7,256 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 4.3 full-time-equivalent qualified GPs, or 1,701 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mulberry Street Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 78%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 41%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 3rd of the 5 practices in Pudsey with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 22 points lower than in 2025 (92%). 106 patients answered the survey (response rate 27%).
| Survey question | Mulberry Street Medical Practice | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 70% | 76% | 77% |
| Easy to contact by phone | 63% | 53% | 57% |
| Easy to contact via the website | 41% | 54% | 58% |
| Easy to contact via the NHS App | 50% | 52% | 54% |
| Reception team helpful | 93% | 84% | 85% |
| Last contact good | 67% | 70% | 73% |
| Wait for appointment about right | 78% | 70% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 87% | 90% | 90% |
In the Friends and Family Test for July 2026, 86% of 399 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Mulberry Street Medical Practice is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,256 patients were registered at Mulberry Street Medical Practice in September 2026, down 2.8% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 1,701 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 1.3 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 6.6 |
| August 2024 | 4.3 | 7.0 |
| August 2025 | 4.3 | 6.8 |
| August 2026 | 4.3 | 6.9 |
From June 2026 to August 2026 the practice recorded 3,657 appointments a month, or 504 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 48% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Mulberry Street Medical Practice | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 504 | 579 | 510 |
| Face to face | 58% | 66% | 63% |
| Same day as booked | 48% | 45% | 45% |
| More than 28 days after booking | 6% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.6% against 1.9%), heart failure (1.5% against 1.1%) and coronary heart disease (4.0% against 3.0%). It has a lower share for osteoporosis (0.3% against 1.2%) and chronic kidney disease (3.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 16.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.2 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.4% | 15.2% |
| Depression | 18+ yrs | 15.2% | 14.3% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| COPD | All ages | 2.6% | 1.9% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.2% | 74.9% |
Mulberry Street Medical Practice, Pudsey Health Centre, 18 Mulberry Street, Pudsey, LS28 7XP. Phone: 0113 257 0711. Website: www.pudseyhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Robin Lane Health and Wellbeing Centre | 0.2 km | 70% |
| The Gables Surgery | 1.1 km | 72% |
| Hillfoot Surgery | 1.6 km | 79% |
| West Lodge Surgery | 1.8 km | 65% |
| Dr Santokh Singh Matharu | 2.8 km | 73% |
- Dr R D Gilmore and Partners (85% overall experience good)
- Hillfoot Surgery (79% overall experience good)
- Robin Lane Health and Wellbeing Centre (70% overall experience good)
- The Gables Surgery (72% overall experience good)
- West Lodge Surgery (65% overall experience good)
How do patients rate Mulberry Street Medical Practice?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Mulberry Street Medical Practice as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Mulberry Street Medical Practice?
7,256 patients were registered in September 2026, down 2.8% on a year earlier.
What is Mulberry Street Medical Practice's CQC rating?
Good overall, published in August 2016.
How many GPs does Mulberry Street Medical Practice have?
4.3 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,701 patients per GP against 2,171 across England.
Are appointments at Mulberry Street Medical Practice face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mulberry Street Medical Practice's phone number?
0113 257 0711.