Hillfoot Surgery, Pudsey: patient reviews and CQC rating
Hillfoot Surgery is a GP practice in Pudsey with 9,515 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 5.5 full-time-equivalent qualified GPs, or 1,726 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hillfoot Surgery
Its best result against England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Its weakest is the share who said the wait for their last appointment was about right: 51%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 1st of the 5 practices in Pudsey with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (66%). 109 patients answered the survey (response rate 25%).
| Survey question | Hillfoot Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 79% | 76% | 77% |
| Easy to contact by phone | 42% | 53% | 57% |
| Easy to contact via the website | 48% | 54% | 58% |
| Easy to contact via the NHS App | 42% | 52% | 54% |
| Reception team helpful | 80% | 84% | 85% |
| Last contact good | 67% | 70% | 73% |
| Wait for appointment about right | 51% | 70% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 94% | 90% | 90% |
In the Friends and Family Test for July 2026, 90% of 10 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Hillfoot Surgery is Good, published in November 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,515 patients were registered at Hillfoot Surgery in September 2026, down 2.5% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 1,726 patients per GP, fewer than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 2.0 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.8 | 7.0 |
| August 2024 | 5.6 | 7.8 |
| August 2025 | 5.6 | 7.1 |
| August 2026 | 5.5 | 6.6 |
From June 2026 to August 2026 the practice recorded 3,861 appointments a month, or 406 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 39% took place on the day they were booked and 20% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Hillfoot Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 406 | 579 | 510 |
| Face to face | 84% | 66% | 63% |
| Same day as booked | 39% | 45% | 45% |
| More than 28 days after booking | 20% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%). It has a lower share for osteoporosis (0.4% against 1.2%) and chronic kidney disease (2.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 17.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.0 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.4% | 15.2% |
| Depression | 18+ yrs | 13.8% | 14.3% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| COPD | All ages | 1.7% | 1.9% |
| Palliative care | All ages | 1.5% | 0.6% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.4% | 74.9% |
Hillfoot Surgery, 126 Owlcotes Road, Pudsey, LS28 7QR. Phone: 0113 257 4169. Website: www.hillfootsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Thornbury Medical Practice | 1.6 km | 57% |
| Mulberry Street Medical Practice | 1.6 km | 70% |
| West Lodge Surgery | 1.7 km | 65% |
| Robin Lane Health and Wellbeing Centre | 1.8 km | 70% |
| The Bradford Moor Practice | 2.3 km | 63% |
- Dr R D Gilmore and Partners (85% overall experience good)
- Mulberry Street Medical Practice (70% overall experience good)
- Robin Lane Health and Wellbeing Centre (70% overall experience good)
- The Gables Surgery (72% overall experience good)
- West Lodge Surgery (65% overall experience good)
How do patients rate Hillfoot Surgery?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Hillfoot Surgery as good, against 77% across England. 42% found it easy to get through by phone.
How many patients are registered at Hillfoot Surgery?
9,515 patients were registered in September 2026, down 2.5% on a year earlier.
What is Hillfoot Surgery's CQC rating?
Good overall, published in November 2016.
How many GPs does Hillfoot Surgery have?
5.5 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,726 patients per GP against 2,171 across England.
Are appointments at Hillfoot Surgery face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hillfoot Surgery's phone number?
0113 257 4169.