Dr Santokh Singh Matharu, Leeds: patient reviews and CQC rating
Dr Santokh Singh Matharu is a GP practice in Leeds with 2,272 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in January 2020. It has 1.1 full-time-equivalent qualified GPs, or 2,130 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Santokh Singh Matharu
Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 43%, against 58% across England. Of the 11 results in the table, 2 are above England and 3 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 50th of the 71 practices in Leeds with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (66%). 104 patients answered the survey (response rate 23%).
| Survey question | Dr Santokh Singh Matharu | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 73% | 76% | 77% |
| Easy to contact by phone | 78% | 53% | 57% |
| Easy to contact via the website | 43% | 54% | 58% |
| Easy to contact via the NHS App | 60% | 52% | 54% |
| Reception team helpful | 95% | 84% | 85% |
| Last contact good | 78% | 70% | 73% |
| Wait for appointment about right | 73% | 70% | 69% |
| Listened to well | 79% | 87% | 87% |
| Treated with care and concern | 79% | 85% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 86% | 90% | 90% |
CQC's overall rating for Dr Santokh Singh Matharu is Good, published in January 2020. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,272 patients were registered at Dr Santokh Singh Matharu in September 2026, up 6.4% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 2,130 patients per GP, close to the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.2 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 976 appointments a month, or 430 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 17% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Dr Santokh Singh Matharu | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 430 | 579 | 510 |
| Face to face | 59% | 66% | 63% |
| Same day as booked | 17% | 45% | 45% |
| More than 28 days after booking | 8% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.2% against 0.6%). It has a lower share for chronic kidney disease (1.6% against 4.6%) and atrial fibrillation (1.1% against 2.2%). The practice's patients live in areas with an average deprivation score of 36.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.1 years for women and 75.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.5% | 15.2% |
| Depression | 18+ yrs | 12.0% | 14.3% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Cancer | All ages | 2.7% | 3.8% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Chronic kidney disease | 18+ yrs | 1.6% | 4.6% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Palliative care | All ages | 1.2% | 0.6% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Dr Santokh Singh Matharu, The Beechtree Medical Centre, 178 Henconner Lane, Bramley, Leeds, LS13 4JH. Phone: 0113 263 0112. Website: www.beechtreemedicalcentreleeds.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bramley Village Health and Wellbeing Centre | 1.2 km | 68% |
| Armley Medical Centre | 1.8 km | 70% |
| Dr R D Gilmore and Partners | 2.0 km | 85% |
| The Gables Surgery | 2.1 km | 72% |
| Whitehall Surgery | 2.1 km | 63% |
- Hawthorn Surgery (82% overall experience good)
- Whitehall Surgery (63% overall experience good)
How do patients rate Dr Santokh Singh Matharu?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Dr Santokh Singh Matharu as good, against 77% across England. 78% found it easy to get through by phone.
How many patients are registered at Dr Santokh Singh Matharu?
2,272 patients were registered in September 2026, up 6.4% on a year earlier.
What is Dr Santokh Singh Matharu's CQC rating?
Good overall, published in January 2020.
How many GPs does Dr Santokh Singh Matharu have?
1.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,130 patients per GP against 2,171 across England.
Are appointments at Dr Santokh Singh Matharu face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Santokh Singh Matharu's phone number?
0113 263 0112.