Horden Group Practice, Peterlee: patient reviews and CQC rating
Horden Group Practice is a GP practice in Peterlee with 8,329 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in September 2018. It has 3.6 full-time-equivalent qualified GPs, or 2,309 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Horden Group Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 97%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 3 practices in Peterlee with 50 or more responses. 97% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (87%). 92 patients answered the survey (response rate 24%).
| Survey question | Horden Group Practice | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 96% | 80% | 77% |
| Easy to contact by phone | 97% | 62% | 57% |
| Easy to contact via the website | 82% | 59% | 58% |
| Easy to contact via the NHS App | 92% | 58% | 54% |
| Reception team helpful | 99% | 88% | 85% |
| Last contact good | 98% | 76% | 73% |
| Wait for appointment about right | 76% | 72% | 69% |
| Listened to well | 97% | 89% | 87% |
| Treated with care and concern | 96% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 170 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Horden Group Practice is Good, published in September 2018. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (January 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,329 patients were registered at Horden Group Practice in September 2026, almost the same as a year earlier.
21% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 2,309 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 4.5 nurses and 3.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 7.3 |
| August 2024 | 3.9 | 6.7 |
| August 2025 | 3.9 | 8.0 |
| August 2026 | 3.6 | 6.6 |
From June 2026 to August 2026 the practice recorded 5,298 appointments a month, or 636 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 30% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Horden Group Practice | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 636 | 550 | 510 |
| Face to face | 81% | 68% | 63% |
| Same day as booked | 30% | 42% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), COPD (4.2% against 1.9%) and peripheral arterial disease (1.1% against 0.6%). It has a lower share for osteoporosis (0.3% against 1.2%) and depression (11.1% against 14.3%). The practice's patients live in areas with an average deprivation score of 43.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.1 years for women and 75.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.9% | 15.2% |
| Depression | 18+ yrs | 11.1% | 14.3% |
| Diabetes | 17+ yrs | 10.7% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Coronary heart disease | All ages | 4.9% | 3.0% |
| COPD | All ages | 4.2% | 1.9% |
| Cancer | All ages | 3.9% | 3.8% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Palliative care | All ages | 1.3% | 0.6% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
Horden Group Practice, Sea View Health Centre, Fourth Street, Horden, Peterlee, SR8 4LD. Phone: 0191 586 4210.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Easington & Peterlee Medical Practice | 1.3 km | 71% |
| Blackhall & Peterlee Practice | 2.4 km | 69% |
| Southdene Medical Centre | 4.7 km | 95% |
| Bevan Medical Group Surgery | 4.8 km | 83% |
| East Durham Medical Group | 6.0 km | 83% |
- Blackhall & Peterlee Practice (69% overall experience good)
- Easington & Peterlee Medical Practice (71% overall experience good)
How do patients rate Horden Group Practice?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of Horden Group Practice as good, above the England figure of 77%. 97% found it easy to get through by phone.
How many patients are registered at Horden Group Practice?
8,329 patients were registered in September 2026, up 0.1% on a year earlier.
What is Horden Group Practice's CQC rating?
Good overall, published in September 2018.
How many GPs does Horden Group Practice have?
3.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,309 patients per GP against 2,171 across England.
Are appointments at Horden Group Practice face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Horden Group Practice's phone number?
0191 586 4210.