Upper Calder Valley PCN: primary care network practices and patient survey
Upper Calder Valley PCN is a primary care network of 2 GP practices with 34,531 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 1,920 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Upper Calder Valley PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at Todmorden Group Practice to 87% at Hebden Bridge Group Practice, with a median of 79% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Hebden Bridge Group Practice has the highest share finding it easy to get through by phone (77%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Hebden Bridge Group Practice | 18,633 | 87% | 77% | Good | 1,563 |
| Todmorden Group Practice | 15,898 | 70% | 47% | Good | 2,622 |
Results for the network as a whole, from 204 responses, against West Yorkshire and England.
| Survey question | Upper Calder Valley PCN | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 80% | 76% | 77% |
| Easy to contact by phone | 64% | 53% | 57% |
| Easy to contact via the website | 43% | 54% | 58% |
| Easy to contact via the NHS App | 51% | 52% | 54% |
| Reception team helpful | 91% | 84% | 85% |
| Last contact good | 79% | 70% | 73% |
| Wait for appointment about right | 79% | 70% | 69% |
| Listened to well | 93% | 87% | 87% |
| Treated with care and concern | 91% | 85% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
There are 1,920 registered patients per full-time-equivalent qualified GP in Upper Calder Valley PCN, fewer than England's 2,171 and West Yorkshire's 2,162. Practices recorded 515 appointments a month per 1,000 patients (England: 510), 84% of them face to face. 30% of appointments took place on the day they were booked (England: 45%).
23% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | Upper Calder Valley PCN | West Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,920 | 2,162 | 2,171 |
| Appointments per 1,000 patients a month | 515 | 579 | 510 |
| Face-to-face appointments | 84% | 66% | 63% |
| Same day as booked | 30% | 45% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 23% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Upper Calder Valley PCN is palliative care (1.5% against 0.6%), and the furthest below is chronic kidney disease (4.3% against 4.6%).
| Condition register | Age group | Upper Calder Valley PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.6% | 15.2% | 5,756 |
| Depression | 18+ yrs | 15.7% | 14.3% | 4,506 |
| Asthma | 6+ yrs | 8.8% | 6.6% | 2,938 |
| Diabetes | 17+ yrs | 7.9% | 7.9% | 2,283 |
| Cancer | All ages | 4.8% | 3.8% | 1,682 |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% | 1,235 |
| Coronary heart disease | All ages | 3.2% | 3.0% | 1,123 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 915 |
| COPD | All ages | 2.4% | 1.9% | 838 |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% | 382 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 788 |
| Serious mental illness | All ages | 1.5% | 1.0% | 520 |
| Palliative care | All ages | 1.5% | 0.6% | 505 |
| Heart failure | All ages | 1.4% | 1.1% | 480 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 281 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 268 |
| Dementia | All ages | 0.8% | 0.8% | 262 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 225 |
| Learning disability | All ages | 0.6% | 0.6% | 204 |
- Calder & Ryburn PCN (4 practices)
- Central Halifax PCN (3 practices)
- Lower Valley PCN (5 practices)
- North Halifax PCN (4 practices)
Which practices are in Upper Calder Valley PCN?
Hebden Bridge Group Practice and Todmorden Group Practice.
How do patients rate Upper Calder Valley PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Upper Calder Valley PCN cover?
34,531 registered patients across 2 practices in September 2026.
How many patients per GP does Upper Calder Valley PCN have?
1,920 per full-time-equivalent qualified GP, against 2,171 across England.