Todmorden Group Practice, Todmorden: patient reviews and CQC rating
Todmorden Group Practice is a GP practice in Todmorden with 15,898 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 6.1 full-time-equivalent qualified GPs, or 2,622 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Todmorden Group Practice
Its best result against England is the share who said the wait for their last appointment was about right: 76%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 36%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
47% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (71%). 113 patients answered the survey (response rate 29%).
| Survey question | Todmorden Group Practice | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 70% | 76% | 77% |
| Easy to contact by phone | 47% | 53% | 57% |
| Easy to contact via the website | 36% | 54% | 58% |
| Easy to contact via the NHS App | 41% | 52% | 54% |
| Reception team helpful | 87% | 84% | 85% |
| Last contact good | 65% | 70% | 73% |
| Wait for appointment about right | 76% | 70% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 90% | 90% | 90% |
CQC's overall rating for Todmorden Group Practice is Good, published in August 2018. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (January 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,898 patients were registered at Todmorden Group Practice in September 2026, down 1.5% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 2,622 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 5.0 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.6 | 5.1 |
| August 2024 | 6.6 | 7.2 |
| August 2025 | 7.0 | 7.0 |
| August 2026 | 6.1 | 6.1 |
From June 2026 to August 2026 the practice recorded 6,405 appointments a month, or 403 per 1,000 registered patients (England: 510). 87% were face to face (England: 63%). 21% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Todmorden Group Practice | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 403 | 579 | 510 |
| Face to face | 87% | 66% | 63% |
| Same day as booked | 21% | 45% | 45% |
| More than 28 days after booking | 9% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.8% against 0.6%), serious mental illness (1.7% against 1.0%) and COPD (3.1% against 1.9%). The practice's patients live in areas with an average deprivation score of 28.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.3 years for women and 76.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.3% | 14.3% |
| High blood pressure | All ages | 17.2% | 15.2% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 8.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| COPD | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Palliative care | All ages | 1.8% | 0.6% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.0% | 74.9% |
99% of the practice's patients live in the OL14 postcode district. 99% live in Calderdale, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| OL14 | 15,747 | 99% |
Todmorden Group Practice, Todmorden Health Centre, Lower George Street, Todmorden, OL14 5RN. Phone: 01706 811100. Website: www.todmordengrouppractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hebden Bridge Group Practice | 6.3 km | 87% |
| Irwell Medical Practice | 7.2 km | 80% |
| Littleborough Group Practice | 7.9 km | 87% |
| Dr Devadeep Gupta | 7.9 km | 90% |
| The Village Medical Centre | 7.9 km | 94% |
- Hebden Bridge Group Practice (87% overall experience good)
How do patients rate Todmorden Group Practice?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Todmorden Group Practice as good, against 77% across England. 47% found it easy to get through by phone.
How many patients are registered at Todmorden Group Practice?
15,898 patients were registered in September 2026, down 1.5% on a year earlier.
What is Todmorden Group Practice's CQC rating?
Good overall, published in August 2018.
How many GPs does Todmorden Group Practice have?
6.1 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,622 patients per GP against 2,171 across England.
Are appointments at Todmorden Group Practice face to face?
87% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Todmorden Group Practice's phone number?
01706 811100.