Ravensbourne PCN Ltd: primary care network practices and patient survey
Ravensbourne PCN Ltd is a primary care network of 3 GP practices with 29,486 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 2,873 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Ravensbourne PCN Ltd with survey results, the share of patients describing their overall experience as good ranges from 51% at Sel Special Allocation Practice to 80% at Novum Health Partnership, with a median of 80% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. ICO Health Group - Chinbrook Surgery has the highest share finding it easy to get through by phone (61%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Novum Health Partnership | 19,751 | 80% | 51% | Good | 2,957 |
| ICO Health Group - Chinbrook Surgery | 9,535 | 80% | 61% | Good | 2,713 |
| Sel Special Allocation Practice | 200 | 51% | 21% | – | – |
Results for the network as a whole, from 229 responses, against South East London and England.
| Survey question | Ravensbourne PCN Ltd | South East London | England |
|---|---|---|---|
| Overall experience good | 80% | 76% | 77% |
| Easy to contact by phone | 54% | 57% | 57% |
| Easy to contact via the website | 69% | 58% | 58% |
| Easy to contact via the NHS App | 67% | 55% | 54% |
| Reception team helpful | 85% | 85% | 85% |
| Last contact good | 77% | 73% | 73% |
| Wait for appointment about right | 59% | 65% | 69% |
| Listened to well | 85% | 85% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
There are 2,873 registered patients per full-time-equivalent qualified GP in Ravensbourne PCN Ltd, more than England's 2,171 and South East London's 2,350. Practices recorded 319 appointments a month per 1,000 patients (England: 510), 69% of them face to face. 24% of appointments took place on the day they were booked (England: 45%).
13% of registered patients are aged 65 or over (England: 19%). Lists shrank by 5.5% over the year (England: shrank 1.1%).
| Measure | Ravensbourne PCN Ltd | South East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,873 | 2,350 | 2,171 |
| Appointments per 1,000 patients a month | 319 | 399 | 510 |
| Face-to-face appointments | 69% | 54% | 63% |
| Same day as booked | 24% | 45% | 45% |
| Did not attend | 12% | 7% | 4% |
| Patients aged 65 or over | 13% | 13% | 19% |
Relative to England, the register furthest above England's rate at practices in Ravensbourne PCN Ltd is serious mental illness (2.3% against 1.0%), and the furthest below is osteoporosis (0.1% against 1.2%).
| Condition register | Age group | Ravensbourne PCN Ltd (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.4% | 15.2% | 4,200 |
| Depression | 18+ yrs | 11.4% | 14.3% | 2,789 |
| Diabetes | 17+ yrs | 9.4% | 7.9% | 2,351 |
| Asthma | 6+ yrs | 5.5% | 6.6% | 1,613 |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% | 844 |
| Cancer | All ages | 2.6% | 3.8% | 807 |
| Serious mental illness | All ages | 2.3% | 1.0% | 704 |
| Coronary heart disease | All ages | 1.8% | 3.0% | 557 |
| COPD | All ages | 1.6% | 1.9% | 502 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 424 |
| Atrial fibrillation | All ages | 1.1% | 2.2% | 346 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 188 |
| Learning disability | All ages | 0.8% | 0.6% | 237 |
| Heart failure | All ages | 0.7% | 1.1% | 217 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 123 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 148 |
| Dementia | All ages | 0.4% | 0.8% | 125 |
| Palliative care | All ages | 0.2% | 0.6% | 49 |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% | 13 |
- Aplos Health PCN (4 practices)
- Brixton and Clapham Park PCN (4 practices)
- Lewisham Alliance PCN (5 practices)
- North Lewisham PCN (10 practices)
- Sevenfields PCN (4 practices)
Which practices are in Ravensbourne PCN Ltd?
ICO Health Group - Chinbrook Surgery, Novum Health Partnership and Sel Special Allocation Practice.
How do patients rate Ravensbourne PCN Ltd?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Ravensbourne PCN Ltd cover?
29,486 registered patients across 3 practices in September 2026.
How many patients per GP does Ravensbourne PCN Ltd have?
2,873 per full-time-equivalent qualified GP, against 2,171 across England.