Four Counties PCN: primary care network practices and patient survey
Four Counties PCN is a primary care network of 2 GP practices with 39,315 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England. Its practices have 1,863 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Four Counties PCN with survey results, the share of patients describing their overall experience as good ranges from 65% at The Stamford Surgery to 86% at Lakeside Healthcare at Bourne, with a median of 75% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Lakeside Healthcare at Bourne has the highest share finding it easy to get through by phone (68%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Lakeside Healthcare at Bourne | 12,639 | 86% | 68% | Good | 1,981 |
| The Stamford Surgery | 26,676 | 65% | 29% | Requires improvement | 1,811 |
Results for the network as a whole, from 198 responses, against Lincolnshire and England.
| Survey question | Four Counties PCN | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 72% | 74% | 77% |
| Easy to contact by phone | 40% | 54% | 57% |
| Easy to contact via the website | 57% | 58% | 58% |
| Easy to contact via the NHS App | 49% | 53% | 54% |
| Reception team helpful | 79% | 85% | 85% |
| Last contact good | 61% | 71% | 73% |
| Wait for appointment about right | 69% | 72% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 98% | 90% | 90% |
There are 1,863 registered patients per full-time-equivalent qualified GP in Four Counties PCN, fewer than England's 2,171 and Lincolnshire's 2,503. Practices recorded 1,070 appointments a month per 1,000 patients (England: 510), 24% of them face to face. 68% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | Four Counties PCN | Lincolnshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,863 | 2,503 | 2,171 |
| Appointments per 1,000 patients a month | 1,070 | 600 | 510 |
| Face-to-face appointments | 24% | 65% | 63% |
| Same day as booked | 68% | 44% | 45% |
| Did not attend | 1% | 4% | 4% |
| Patients aged 65 or over | 24% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Four Counties PCN is palliative care (1.0% against 0.6%), and the furthest below is learning disability (0.4% against 0.6%).
| Condition register | Age group | Four Counties PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.8% | 15.2% | 7,043 |
| Depression | 18+ yrs | 14.2% | 14.3% | 4,544 |
| Asthma | 6+ yrs | 7.9% | 6.6% | 2,986 |
| Diabetes | 17+ yrs | 7.4% | 7.9% | 2,415 |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% | 2,352 |
| Cancer | All ages | 5.2% | 3.8% | 2,034 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 1,412 |
| Atrial fibrillation | All ages | 3.0% | 2.2% | 1,196 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 947 |
| COPD | All ages | 1.8% | 1.9% | 693 |
| Heart failure | All ages | 1.6% | 1.1% | 638 |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% | 267 |
| Dementia | All ages | 1.3% | 0.8% | 523 |
| Palliative care | All ages | 1.0% | 0.6% | 383 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 268 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 258 |
| Serious mental illness | All ages | 0.7% | 1.0% | 290 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 216 |
| Learning disability | All ages | 0.4% | 0.6% | 147 |
- Apex PCN Ltd (4 practices)
- Boston PCN (6 practices)
- East Lindsey PCN (8 practices)
- First Coastal PCN (7 practices)
- Grantham and Rural PCN (10 practices)
- K2 Healthcare Sleaford PCN (6 practices)
- South Lincolnshire Rural PCN (9 practices)
- Spalding PCN (2 practices)
Which practices are in Four Counties PCN?
Lakeside Healthcare at Bourne and The Stamford Surgery.
How do patients rate Four Counties PCN?
72% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Four Counties PCN cover?
39,315 registered patients across 2 practices in September 2026.
How many patients per GP does Four Counties PCN have?
1,863 per full-time-equivalent qualified GP, against 2,171 across England.