Caritas Medical PCN: primary care network practices and patient survey
Caritas Medical PCN is a primary care network of 4 GP practices with 66,857 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 3,062 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Caritas Medical PCN with survey results, the share of patients describing their overall experience as good ranges from 64% at Queens Park Health Centre to 82% at The Vale Medical Practice - Wootton, with a median of 79% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Ashburnham Road Surgery has the highest share finding it easy to get through by phone (80%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Vale Medical Practice - Wootton | 19,188 | 82% | 65% | Good | 4,004 |
| Ashburnham Road Surgery | 4,121 | 82% | 80% | Good | 2,493 |
| King Street Surgery | 20,934 | 75% | 38% | Good | 2,150 |
| Queens Park Health Centre | 22,614 | 64% | 52% | Good | 4,000 |
Results for the network as a whole, from 415 responses, against Central East and England.
| Survey question | Caritas Medical PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 74% | 75% | 77% |
| Easy to contact by phone | 52% | 52% | 57% |
| Easy to contact via the website | 67% | 60% | 58% |
| Easy to contact via the NHS App | 51% | 52% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 75% | 71% | 73% |
| Wait for appointment about right | 71% | 69% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 84% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
There are 3,062 registered patients per full-time-equivalent qualified GP in Caritas Medical PCN, more than England's 2,171 and Central East's 2,348. Practices recorded 787 appointments a month per 1,000 patients (England: 510), 39% of them face to face. 62% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.8% over the year (England: shrank 1.1%).
| Measure | Caritas Medical PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 3,062 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 787 | 521 | 510 |
| Face-to-face appointments | 39% | 62% | 63% |
| Same day as booked | 62% | 48% | 45% |
| Did not attend | 2% | 4% | 4% |
| Patients aged 65 or over | 14% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Caritas Medical PCN is diabetes (9.9% against 7.9%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Caritas Medical PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.4% | 15.2% | 8,869 |
| Depression | 18+ yrs | 12.4% | 14.3% | 6,136 |
| Diabetes | 17+ yrs | 9.9% | 7.9% | 4,972 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 4,373 |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% | 2,081 |
| Cancer | All ages | 3.0% | 3.8% | 1,957 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 1,572 |
| Atrial fibrillation | All ages | 1.5% | 2.2% | 981 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 936 |
| COPD | All ages | 1.2% | 1.9% | 811 |
| Serious mental illness | All ages | 1.1% | 1.0% | 707 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 423 |
| Heart failure | All ages | 0.8% | 1.1% | 498 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 336 |
| Learning disability | All ages | 0.6% | 0.6% | 426 |
| Dementia | All ages | 0.6% | 0.8% | 372 |
| Palliative care | All ages | 0.5% | 0.6% | 335 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 91 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 216 |
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- Huntingdon PCN (3 practices)
- Meridian PCN (6 practices)
- Unity (Bedford) PCN (6 practices)
- Wisbech PCN (4 practices)
Which practices are in Caritas Medical PCN?
Ashburnham Road Surgery, King Street Surgery, Queens Park Health Centre and The Vale Medical Practice - Wootton.
How do patients rate Caritas Medical PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Caritas Medical PCN cover?
66,857 registered patients across 4 practices in September 2026.
How many patients per GP does Caritas Medical PCN have?
3,062 per full-time-equivalent qualified GP, against 2,171 across England.