Dr Christopher Steere, Neston: patient reviews and CQC rating
Dr Christopher Steere is a GP practice in Neston with 7,583 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 4.2 full-time-equivalent qualified GPs, or 1,797 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Christopher Steere
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 2nd of the 3 practices in Neston with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (92%). 130 patients answered the survey (response rate 38%).
| Survey question | Dr Christopher Steere | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 89% | 78% | 77% |
| Easy to contact by phone | 76% | 57% | 57% |
| Easy to contact via the website | 55% | 55% | 58% |
| Easy to contact via the NHS App | 56% | 53% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 82% | 73% | 73% |
| Wait for appointment about right | 80% | 73% | 69% |
| Listened to well | 84% | 89% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
CQC's overall rating for Dr Christopher Steere is Good, published in March 2017. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,583 patients were registered at Dr Christopher Steere in September 2026, down 1.2% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 1,797 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 4.4 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 3.7 |
| August 2024 | 3.0 | 3.0 |
| August 2025 | 3.2 | 3.2 |
| August 2026 | 4.2 | 4.2 |
From June 2026 to August 2026 the practice recorded 5,548 appointments a month, or 732 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 31% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Dr Christopher Steere | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 732 | 492 | 510 |
| Face to face | 55% | 60% | 63% |
| Same day as booked | 31% | 48% | 45% |
| More than 28 days after booking | 5% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (4.1% against 2.2%), cancer (6.6% against 3.8%) and coronary heart disease (4.1% against 3.0%). It has a lower share for osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 12.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 81.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.0% | 15.2% |
| Depression | 18+ yrs | 12.6% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Cancer | All ages | 6.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.7% | 4.6% |
| Atrial fibrillation | All ages | 4.1% | 2.2% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.4% | 74.9% |
Dr Christopher Steere, Liverpool Road, Neston, CH64 3RA. Phone: 0151 336 4121. Website: www.nestonmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Neston Surgery | 1.0 km | 93% |
| Willaston Surgery | 3.5 km | 77% |
| Heswall and Pensby Group Practice | 5.0 km | 67% |
| Spital Surgery | 6.8 km | 95% |
| Eastham Group Practice - KJ Bush | 7.0 km | 80% |
- Neston Surgery (93% overall experience good)
- Willaston Surgery (77% overall experience good)
How do patients rate Dr Christopher Steere?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Dr Christopher Steere as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at Dr Christopher Steere?
7,583 patients were registered in September 2026, down 1.2% on a year earlier.
What is Dr Christopher Steere's CQC rating?
Good overall, published in March 2017.
How many GPs does Dr Christopher Steere have?
4.2 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,797 patients per GP against 2,171 across England.
Are appointments at Dr Christopher Steere face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Christopher Steere's phone number?
0151 336 4121.