Minehead Medical Centre, Minehead: patient reviews and CQC rating
Minehead Medical Centre is a GP practice in Minehead with 10,504 registered patients (September 2026). In the 2026 GP Patient Survey, 60% of its patients described their overall experience as good, below the England figure of 77% (Somerset: 79%). It has 1.5 full-time-equivalent qualified GPs, or 7,034 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Minehead Medical Centre
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 25%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
25% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (60%). 108 patients answered the survey (response rate 36%).
| Survey question | Minehead Medical Centre | Somerset | England |
|---|---|---|---|
| Overall experience good | 60% | 79% | 77% |
| Easy to contact by phone | 25% | 60% | 57% |
| Easy to contact via the website | 31% | 61% | 58% |
| Easy to contact via the NHS App | 44% | 59% | 54% |
| Reception team helpful | 80% | 87% | 85% |
| Last contact good | 55% | 75% | 73% |
| Wait for appointment about right | 42% | 70% | 69% |
| Listened to well | 84% | 89% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
10,504 patients were registered at Minehead Medical Centre in September 2026, down 9.8% on a year earlier (England: down 1.1%).
32% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 7,034 patients per GP, more than the England figure of 2,171 and Somerset's 1,975. The practice also has 5.5 nurses and 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 5,979 appointments a month, or 569 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 45% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Minehead Medical Centre | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 569 | 494 | 510 |
| Face to face | 61% | 65% | 63% |
| Same day as booked | 45% | 41% | 45% |
| More than 28 days after booking | 8% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.6% against 0.6%), heart failure (2.8% against 1.1%) and osteoporosis (2.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 24.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.9 years for women and 78.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.3% | 15.2% |
| Depression | 18+ yrs | 15.3% | 14.3% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Cancer | All ages | 6.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Coronary heart disease | All ages | 4.9% | 3.0% |
| Atrial fibrillation | All ages | 4.3% | 2.2% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| Heart failure | All ages | 2.8% | 1.1% |
| COPD | All ages | 2.8% | 1.9% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| Learning disability | All ages | 1.6% | 0.6% |
| Dementia | All ages | 1.4% | 0.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.4% | 74.9% |
Minehead Medical Centre, 2 Irnham Road, Minehead, TA24 5DL. Phone: 01643 704867.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dunster Surgery | 3.3 km | 91% |
| West Somerset Healthcare | 12.0 km | 90% |
| Exmoor Medical Centre | 19.0 km | 92% |
| Lister House Surgery | 21.4 km | 80% |
| The Quantock Medical Centre | 23.3 km | 97% |
- Dunster Surgery (91% overall experience good)
- Exmoor Medical Centre (92% overall experience good)
- West Somerset Healthcare (90% overall experience good)
How do patients rate Minehead Medical Centre?
In the 2026 GP Patient Survey, 60% of patients described their overall experience of Minehead Medical Centre as good, below the England figure of 77%. 25% found it easy to get through by phone.
How many patients are registered at Minehead Medical Centre?
10,504 patients were registered in September 2026, down 9.8% on a year earlier.
How many GPs does Minehead Medical Centre have?
1.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 7,034 patients per GP against 2,171 across England.
Are appointments at Minehead Medical Centre face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Minehead Medical Centre's phone number?
01643 704867.