Exmoor Medical Centre, Dulverton: patient reviews and CQC rating
Exmoor Medical Centre is a GP practice in Dulverton with 3,875 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Somerset: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in July 2022. It has 3.2 full-time-equivalent qualified GPs, or 1,204 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Exmoor Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 93%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 58%, against 58% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
93% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (89%). 105 patients answered the survey (response rate 38%).
| Survey question | Exmoor Medical Centre | Somerset | England |
|---|---|---|---|
| Overall experience good | 92% | 79% | 77% |
| Easy to contact by phone | 93% | 60% | 57% |
| Easy to contact via the website | 58% | 61% | 58% |
| Easy to contact via the NHS App | 86% | 59% | 54% |
| Reception team helpful | 94% | 87% | 85% |
| Last contact good | 91% | 75% | 73% |
| Wait for appointment about right | 91% | 70% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 96% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 228 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Exmoor Medical Centre is Outstanding, published in July 2022. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good. Its previous overall rating was Good (September 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
3,875 patients were registered at Exmoor Medical Centre in September 2026, down 1.0% on a year earlier (England: down 1.1%).
39% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 1,204 patients per GP, fewer than the England figure of 2,171 and Somerset's 1,975. The practice also has 0.7 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.8 | 2.8 |
| August 2024 | 2.8 | 3.7 |
| August 2025 | 3.1 | 4.8 |
| August 2026 | 3.2 | 3.2 |
From June 2026 to August 2026 the practice recorded 3,088 appointments a month, or 797 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 46% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Exmoor Medical Centre | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 797 | 494 | 510 |
| Face to face | 64% | 65% | 63% |
| Same day as booked | 46% | 41% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.3% against 0.6%), osteoporosis (3.0% against 1.2%) and atrial fibrillation (4.8% against 2.2%). The practice's patients live in areas with an average deprivation score of 27.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.9 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.0% | 15.2% |
| Depression | 18+ yrs | 12.9% | 14.3% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Cancer | All ages | 7.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Coronary heart disease | All ages | 5.3% | 3.0% |
| Atrial fibrillation | All ages | 4.8% | 2.2% |
| Stroke and TIA | All ages | 3.4% | 1.9% |
| Osteoporosis | 50+ yrs | 3.0% | 1.2% |
| COPD | All ages | 2.5% | 1.9% |
| Palliative care | All ages | 2.3% | 0.6% |
| Heart failure | All ages | 2.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.6% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Exmoor Medical Centre, Oldberry House, Fishers Mead, Dulverton, TA22 9EN. Phone: 01398 323333. Website: www.exmoormedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Castle Place Practice | 14.9 km | 76% |
| Clare House | 15.4 km | 94% |
| Lister House Surgery | 16.2 km | 80% |
| Dunster Surgery | 17.3 km | 91% |
| Sampford Peverell Surgery | 17.6 km | 79% |
- Dunster Surgery (91% overall experience good)
- Minehead Medical Centre (60% overall experience good)
- West Somerset Healthcare (90% overall experience good)
How do patients rate Exmoor Medical Centre?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Exmoor Medical Centre as good, above the England figure of 77%. 93% found it easy to get through by phone.
How many patients are registered at Exmoor Medical Centre?
3,875 patients were registered in September 2026, down 1.0% on a year earlier.
What is Exmoor Medical Centre's CQC rating?
Outstanding overall, published in July 2022.
How many GPs does Exmoor Medical Centre have?
3.2 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,204 patients per GP against 2,171 across England.
Are appointments at Exmoor Medical Centre face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Exmoor Medical Centre's phone number?
01398 323333.