Peel Hall Medical Practice, Manchester: patient reviews and CQC rating
Peel Hall Medical Practice is a GP practice in Manchester with 9,696 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in September 2022. It has 3.4 full-time-equivalent qualified GPs, or 2,819 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Peel Hall Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 92%, above the England figure of 69%. Its result closest to England is the share who said they were treated with care and concern: 88%, against 86% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 20th of the 149 practices in Manchester with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (80%). 110 patients answered the survey (response rate 18%).
| Survey question | Peel Hall Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 88% | 79% | 77% |
| Easy to contact by phone | 68% | 63% | 57% |
| Easy to contact via the website | 72% | 61% | 58% |
| Easy to contact via the NHS App | 67% | 58% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 86% | 76% | 73% |
| Wait for appointment about right | 92% | 71% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 100% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 191 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Peel Hall Medical Practice is Good, published in September 2022. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (September 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,696 patients were registered at Peel Hall Medical Practice in September 2026, down 1.4% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 2,819 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 3.0 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 5.3 |
| August 2024 | 3.6 | 3.6 |
| August 2025 | 4.1 | 5.2 |
| August 2026 | 3.4 | 4.5 |
From June 2026 to August 2026 the practice recorded 5,084 appointments a month, or 524 per 1,000 registered patients (England: 510). 43% were face to face (England: 63%). 66% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
78% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Peel Hall Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 524 | 445 | 510 |
| Face to face | 43% | 66% | 63% |
| Same day as booked | 66% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%), depression (20.9% against 14.3%) and peripheral arterial disease (0.8% against 0.6%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), osteoporosis (0.5% against 1.2%) and atrial fibrillation (1.3% against 2.2%). The practice's patients live in areas with an average deprivation score of 46.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.8 years for women and 74.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.9% | 14.3% |
| High blood pressure | All ages | 11.0% | 15.2% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Cancer | All ages | 2.4% | 3.8% |
| COPD | All ages | 2.0% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.9% | 74.9% |
Peel Hall Medical Practice, Forum Health, Simonsway, Wythenshawe, Manchester, M22 5RX. Phone: 0161 375 1000. Website: www.peelhallmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cornishway Group Practice | 0.0 km | 76% |
| RK Medical Practice | 1.0 km | 82% |
| Benchill Medical Practice | 1.0 km | 84% |
| Tregenna Group Practice | 1.2 km | 87% |
| The Maples Medical Centre | 1.5 km | 86% |
- Benchill Medical Practice (84% overall experience good)
- Bowland Medical Practice (89% overall experience good)
- Cornishway Group Practice (76% overall experience good)
- RK Medical Practice (82% overall experience good)
- The Maples Medical Centre (86% overall experience good)
- Tregenna Group Practice (87% overall experience good)
How do patients rate Peel Hall Medical Practice?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Peel Hall Medical Practice as good, above the England figure of 77%. 68% found it easy to get through by phone.
How many patients are registered at Peel Hall Medical Practice?
9,696 patients were registered in September 2026, down 1.4% on a year earlier.
What is Peel Hall Medical Practice's CQC rating?
Good overall, published in September 2022.
How many GPs does Peel Hall Medical Practice have?
3.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,819 patients per GP against 2,171 across England.
Are appointments at Peel Hall Medical Practice face to face?
43% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Peel Hall Medical Practice's phone number?
0161 375 1000.