Benchill Medical Practice, Manchester: patient reviews and CQC rating
Benchill Medical Practice is a GP practice in Manchester with 10,409 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2017. It has 6.0 full-time-equivalent qualified GPs, or 1,743 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Benchill Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 71%, above the England figure of 54%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 53rd of the 149 practices in Manchester with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (72%). 77 patients answered the survey (response rate 13%).
| Survey question | Benchill Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 84% | 79% | 77% |
| Easy to contact by phone | 60% | 63% | 57% |
| Easy to contact via the website | 66% | 61% | 58% |
| Easy to contact via the NHS App | 71% | 58% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 79% | 76% | 73% |
| Wait for appointment about right | 77% | 71% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 169 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Benchill Medical Practice is Good, published in May 2017. All 5 key questions are rated Good. It held the same rating in the report before (August 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,409 patients were registered at Benchill Medical Practice in September 2026, down 1.6% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 1,743 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.2 nurses and 4.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.6 | 5.5 |
| August 2024 | 5.9 | 8.3 |
| August 2025 | 6.2 | 8.1 |
| August 2026 | 6.0 | 7.7 |
From June 2026 to August 2026 the practice recorded 5,380 appointments a month, or 517 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 60% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Benchill Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 517 | 445 | 510 |
| Face to face | 72% | 66% | 63% |
| Same day as booked | 60% | 44% | 45% |
| More than 28 days after booking | 5% | 5% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.3% against 0.6%), COPD (4.4% against 1.9%) and osteoporosis (2.4% against 1.2%). It has a lower share for atrial fibrillation (1.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 50.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.1 years for women and 73.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 27.8% | 14.3% |
| High blood pressure | All ages | 13.9% | 15.2% |
| Diabetes | 17+ yrs | 9.7% | 7.9% |
| Asthma | 6+ yrs | 8.9% | 6.6% |
| COPD | All ages | 4.4% | 1.9% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Cancer | All ages | 3.3% | 3.8% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Serious mental illness | All ages | 1.9% | 1.0% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Peripheral arterial disease | All ages | 1.3% | 0.6% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Palliative care | All ages | 1.1% | 0.6% |
| Dementia | All ages | 1.0% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.5% | 74.9% |
Benchill Medical Practice, 171 Brownley Road, Manchester, M22 9UH. Phone: 0161 493 9101. Website: www.benchillmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| RK Medical Practice | 0.0 km | 82% |
| Peel Hall Medical Practice | 1.0 km | 88% |
| Cornishway Group Practice | 1.0 km | 76% |
| Gatley Group Practice | 1.6 km | 87% |
| Tregenna Group Practice | 1.8 km | 87% |
- Bowland Medical Practice (89% overall experience good)
- Cornishway Group Practice (76% overall experience good)
- Peel Hall Medical Practice (88% overall experience good)
- RK Medical Practice (82% overall experience good)
- The Maples Medical Centre (86% overall experience good)
- Tregenna Group Practice (87% overall experience good)
How do patients rate Benchill Medical Practice?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Benchill Medical Practice as good, against 77% across England. 60% found it easy to get through by phone.
How many patients are registered at Benchill Medical Practice?
10,409 patients were registered in September 2026, down 1.6% on a year earlier.
What is Benchill Medical Practice's CQC rating?
Good overall, published in May 2017.
How many GPs does Benchill Medical Practice have?
6.0 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,743 patients per GP against 2,171 across England.
Are appointments at Benchill Medical Practice face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Benchill Medical Practice's phone number?
0161 493 9101.