South Park Surgery, Macclesfield: patient reviews and CQC rating

What patients say about South Park Surgery

Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 53%, against 54% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.

On overall experience it is 4th of the 8 practices in Macclesfield with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (80%). 122 patients answered the survey (response rate 30%).

In the Friends and Family Test for July 2026, 89% of 230 responses rated the practice good or very good (England: 92%).

CQC's overall rating for South Park Surgery is Good, published in November 2019. All 5 key questions are rated Good. It held the same rating in the report before (February 2015).

12,118 patients were registered at South Park Surgery in September 2026, down 2.4% on a year earlier (England: down 1.1%).

24% of its patients are aged 65 or over, against 19% across England. With 7.3 full-time-equivalent qualified GPs, there are 1,662 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 2.5 nurses (full-time equivalent).

From June 2026 to August 2026 the practice recorded 5,423 appointments a month, or 448 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 42% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).

70% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%), peripheral arterial disease (0.9% against 0.6%) and dementia (1.1% against 0.8%). It has a lower share for heart failure (0.8% against 1.1%). The practice's patients live in areas with an average deprivation score of 16.3 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 83.1 years for women and 79.0 for men (England: 83.0 and 79.1).

59% of the practice's patients live in the SK11 postcode district, and SK10 (40%). 99% live in Cheshire East, the council area the practice is in.

South Park Surgery, South Park Surgery, Waters Green Medical Centre, Sunderland Street, Macclesfield, SK11 6JL. Phone: 01625 422249. Website: www.southparksurgery.co.uk.