Park Green Surgery, Macclesfield: patient reviews and CQC rating
Park Green Surgery is a GP practice in Macclesfield with 12,878 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 8.3 full-time-equivalent qualified GPs, or 1,543 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Park Green Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 90%, above the England figure of 69%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 6th of the 8 practices in Macclesfield with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (87%). 116 patients answered the survey (response rate 34%).
| Survey question | Park Green Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 84% | 78% | 77% |
| Easy to contact by phone | 69% | 57% | 57% |
| Easy to contact via the website | 75% | 55% | 58% |
| Easy to contact via the NHS App | 62% | 53% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 90% | 73% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 292 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Park Green Surgery is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,878 patients were registered at Park Green Surgery in September 2026, up 1.4% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 8.3 full-time-equivalent qualified GPs, there are 1,543 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 2.8 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.1 | 10.2 |
| August 2024 | 8.1 | 11.7 |
| August 2025 | 7.0 | 9.8 |
| August 2026 | 8.3 | 11.1 |
From June 2026 to August 2026 the practice recorded 4,241 appointments a month, or 329 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 52% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Park Green Surgery | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 329 | 492 | 510 |
| Face to face | 63% | 60% | 63% |
| Same day as booked | 52% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.5% against 1.2%), a learning disability (0.3% against 0.6%) and heart failure (0.8% against 1.1%). The practice's patients live in areas with an average deprivation score of 16.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.0 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.4% | 15.2% |
| Depression | 18+ yrs | 13.2% | 14.3% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| COPD | All ages | 2.1% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.8% | 74.9% |
Park Green Surgery, Waters Green Medical Centre Sunderland Street, Macclesfield, SK11 6JL. Phone: 01625 429555. Website: www.parkgreensurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| High Street Surgery | 0.0 km | 82% |
| South Park Surgery | 0.0 km | 86% |
| Cumberland House Surgery | 0.0 km | 88% |
| Vernova Healthcare - Waters Green Medical Centre | 0.0 km | – |
| Park Lane House Medical Centre | 0.0 km | 91% |
- Broken Cross Surgery (85% overall experience good)
- Cumberland House Surgery (88% overall experience good)
- High Street Surgery (82% overall experience good)
- Park Lane House Medical Centre (91% overall experience good)
- South Park Surgery (86% overall experience good)
- Vernova Healthcare - Waters Green Medical Centre
How do patients rate Park Green Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Park Green Surgery as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at Park Green Surgery?
12,878 patients were registered in September 2026, up 1.4% on a year earlier.
What is Park Green Surgery's CQC rating?
Good overall, published in February 2017.
How many GPs does Park Green Surgery have?
8.3 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,543 patients per GP against 2,171 across England.
Are appointments at Park Green Surgery face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Park Green Surgery's phone number?
01625 429555.