Maghull Practice, Liverpool: patient reviews and CQC rating
Maghull Practice is a GP practice in Liverpool with 3,181 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2019. It has 0.9 full-time-equivalent qualified GPs, or 3,670 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Maghull Practice
Its result closest to England is the share who said their needs were met at their last appointment: 87%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 18%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 101st of the 121 practices in Liverpool with 50 or more responses. 23% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (57%). 180 patients answered the survey (response rate 24%).
| Survey question | Maghull Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 66% | 78% | 77% |
| Easy to contact by phone | 23% | 57% | 57% |
| Easy to contact via the website | 18% | 55% | 58% |
| Easy to contact via the NHS App | 43% | 53% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 53% | 73% | 73% |
| Wait for appointment about right | 53% | 73% | 69% |
| Listened to well | 77% | 89% | 87% |
| Treated with care and concern | 76% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 64 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Maghull Practice is Good, published in August 2019. All 5 key questions are rated Good. It held the same rating in the report before (December 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,181 patients were registered at Maghull Practice in September 2026, almost the same as a year earlier.
23% of its patients are aged 65 or over, against 19% across England. With 0.9 full-time-equivalent qualified GPs, there are 3,670 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.9 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2024 | 0.8 | 0.8 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 0.9 | 0.9 |
From June 2026 to August 2026 the practice recorded 1,378 appointments a month, or 433 per 1,000 registered patients (England: 510). 43% were face to face (England: 63%). 21% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Maghull Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 433 | 492 | 510 |
| Face to face | 43% | 60% | 63% |
| Same day as booked | 21% | 48% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.2% against 1.1%), osteoporosis (2.2% against 1.2%) and a learning disability (1.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 12.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.3 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.3% | 15.2% |
| Depression | 18+ yrs | 16.7% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.7% | 4.6% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 4.8% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 2.3% | 1.9% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| Heart failure | All ages | 2.2% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Learning disability | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.6% | 74.9% |
Maghull Practice, Maghull Health Centre, Westway, Maghull, Liverpool, L31 0DJ. Phone: 0151 283 0400.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Westway Medical Centre | 0.0 km | 79% |
| Maghull Family Surgery | 0.0 km | 83% |
| High Pastures Surgery | 0.5 km | 74% |
| Glovers Lane Surgery | 3.6 km | 61% |
| Thornton Practice | 4.1 km | 48% |
How do patients rate Maghull Practice?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Maghull Practice as good, below the England figure of 77%. 23% found it easy to get through by phone.
How many patients are registered at Maghull Practice?
3,181 patients were registered in September 2026, up 0.4% on a year earlier.
What is Maghull Practice's CQC rating?
Good overall, published in August 2019.
How many GPs does Maghull Practice have?
0.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,670 patients per GP against 2,171 across England.
Are appointments at Maghull Practice face to face?
43% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Maghull Practice's phone number?
0151 283 0400.