Old Henry Street MC Limited, Leigh: patient reviews and CQC rating
Old Henry Street MC Limited is a GP practice in Leigh with 6,006 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in July 2023. It has 4.9 full-time-equivalent qualified GPs, or 1,218 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Old Henry Street MC Limited
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 5th of the 10 practices in Leigh with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (80%). 103 patients answered the survey (response rate 20%).
| Survey question | Old Henry Street MC Limited | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 81% | 79% | 77% |
| Easy to contact by phone | 76% | 63% | 57% |
| Easy to contact via the website | 58% | 61% | 58% |
| Easy to contact via the NHS App | 66% | 58% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 80% | 76% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 174 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Old Henry Street MC Limited is Good, published in July 2023. All 5 key questions are rated Good. It held the same rating in the report before (August 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,006 patients were registered at Old Henry Street MC Limited in September 2026, down 3.4% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 4.9 full-time-equivalent qualified GPs, there are 1,218 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.7 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 4.8 |
| August 2024 | 5.2 | 8.0 |
| August 2025 | 5.2 | 7.1 |
| August 2026 | 4.9 | 6.7 |
From June 2026 to August 2026 the practice recorded 3,131 appointments a month, or 521 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 40% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Old Henry Street MC Limited | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 521 | 445 | 510 |
| Face to face | 72% | 66% | 63% |
| Same day as booked | 40% | 44% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.2% against 1.9%), peripheral arterial disease (0.9% against 0.6%) and coronary heart disease (4.3% against 3.0%). The practice's patients live in areas with an average deprivation score of 32.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.1 years for women and 76.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.3% | 14.3% |
| High blood pressure | All ages | 16.8% | 15.2% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| COPD | All ages | 4.2% | 1.9% |
| Cancer | All ages | 3.8% | 3.8% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Palliative care | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
Old Henry Street MC Limited, Old Henry Street Medical Centre, Henry Street, Leigh, WN7 2PG. Phone: 01942 367795. Website: www.oldhenrystreet.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Mrs Elaine Evans | 0.0 km | 85% |
| Premier Health Team | 0.0 km | 92% |
| Leigh Family Practice | 0.0 km | 70% |
| Parks Surgery Limited | 0.0 km | 77% |
| Brookmill Medical Centre | 0.4 km | 76% |
- Brookmill Medical Centre (76% overall experience good)
- Dr Esa Surgery Limited (91% overall experience good)
- Grasmere Surgery (90% overall experience good)
- Leigh Family Practice (70% overall experience good)
- Leigh Sports Village Practice (75% overall experience good)
- Mrs Elaine Evans (85% overall experience good)
- Parks Surgery Limited (77% overall experience good)
- Premier Health Team (92% overall experience good)
- Westleigh Medical Practice (62% overall experience good)
How do patients rate Old Henry Street MC Limited?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Old Henry Street MC Limited as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at Old Henry Street MC Limited?
6,006 patients were registered in September 2026, down 3.4% on a year earlier.
What is Old Henry Street MC Limited's CQC rating?
Good overall, published in July 2023.
How many GPs does Old Henry Street MC Limited have?
4.9 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,218 patients per GP against 2,171 across England.
Are appointments at Old Henry Street MC Limited face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Old Henry Street MC Limited's phone number?
01942 367795.