Leigh Family Practice, Leigh: patient reviews and CQC rating

Leigh Family Practice is a GP practice in Leigh with 9,978 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in March 2019.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Leigh Family Practice

Its best result against England is the share who found it easy to get through to the practice by phone: 66%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 54%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.

On overall experience it is 9th of the 10 practices in Leigh with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (68%). 102 patients answered the survey (response rate 15%).

Survey questionLeigh Family PracticeGreater ManchesterEngland
Overall experience good70%79%77%
Easy to contact by phone66%63%57%
Easy to contact via the website62%61%58%
Easy to contact via the NHS App54%58%54%
Reception team helpful86%86%85%
Last contact good71%76%73%
Wait for appointment about right54%71%69%
Listened to well83%88%87%
Treated with care and concern87%87%86%
Confidence and trust in the clinician91%93%93%
Needs met82%91%90%

In the Friends and Family Test for July 2026, 82% of 44 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Leigh Family Practice is Good, published in March 2019. All 5 key questions are rated Good.

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

9,978 patients were registered at Leigh Family Practice in September 2026, up 2.3% on a year earlier (England: down 1.1%).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20231.21.2
August 20240.40.4

From June 2026 to August 2026 the practice recorded 3,074 appointments a month, or 308 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 30% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).

62% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.

MeasureLeigh Family PracticeGreater ManchesterEngland
Appointments per 1,000 patients a month308445510
Face to face49%66%63%
Same day as booked30%44%45%
More than 28 days after booking4%5%5%
Did not attend8%6%4%

Compared with England, the practice has a higher share of patients on its registers for depression (23.3% against 14.3%). It has a lower share for osteoporosis (0.3% against 1.2%), heart failure (0.5% against 1.1%) and atrial fibrillation (1.2% against 2.2%). The practice's patients live in areas with an average deprivation score of 36.9 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 79.7 years for women and 75.8 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs23.3%14.3%
High blood pressureAll ages11.7%15.2%
Diabetes17+ yrs7.4%7.9%
Asthma6+ yrs6.1%6.6%
Chronic kidney disease18+ yrs3.4%4.6%
Coronary heart diseaseAll ages2.4%3.0%
COPDAll ages2.2%1.9%
CancerAll ages2.1%3.8%
Stroke and TIAAll ages1.3%1.9%
Atrial fibrillationAll ages1.2%2.2%
Serious mental illnessAll ages0.9%1.0%
Epilepsy18+ yrs0.9%0.8%
DementiaAll ages0.7%0.8%
Learning disabilityAll ages0.6%0.6%
Rheumatoid arthritis16+ yrs0.6%0.8%
Peripheral arterial diseaseAll ages0.6%0.6%
Palliative careAll ages0.6%0.6%
Heart failureAll ages0.5%1.1%
Osteoporosis50+ yrs0.3%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2559.0%72.9%
Breast cancer screening (women aged 53 to 70)2024/2559.8%72.2%
Cervical screening (women aged 25 to 49)2023/2462.8%67.5%
Cervical screening (women aged 50 to 64)2023/2467.7%74.9%

83% of the practice's patients live in the WN7 postcode district, followed by WN2 (11%), WA3 (3%) and M46 (1%). 99% live in Wigan, the council area the practice is in.

Postcode districtRegistered patientsShare
WN78,17283%
WN21,12911%
WA32893%
M461101%

Leigh Family Practice, Bridgewater Medical Centre, Henry Street, Leigh, WN7 2PE. Phone: 01942 481830. Website: www.ssphealth.com.

Nearby practiceDistanceOverall experience good
Mrs Elaine Evans0.0 km85%
Premier Health Team0.0 km92%
Old Henry Street MC Limited0.0 km81%
Parks Surgery Limited0.0 km77%
Brookmill Medical Centre0.4 km76%

How do patients rate Leigh Family Practice?

In the 2026 GP Patient Survey, 70% of patients described their overall experience of Leigh Family Practice as good, against 77% across England. 66% found it easy to get through by phone.

How many patients are registered at Leigh Family Practice?

9,978 patients were registered in September 2026, up 2.3% on a year earlier.

What is Leigh Family Practice's CQC rating?

Good overall, published in March 2019.

Are appointments at Leigh Family Practice face to face?

49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Leigh Family Practice's phone number?

01942 481830.

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Cite this page

<a href="https://localgps.co.uk/leigh/leigh-family-practice">https://localgps.co.uk/leigh/leigh-family-practice</a>