Brookmill Medical Centre, Leigh: patient reviews and CQC rating
Brookmill Medical Centre is a GP practice in Leigh with 8,551 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 3.6 full-time-equivalent qualified GPs, or 2,358 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Brookmill Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 68%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 62%, against 69% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 7th of the 10 practices in Leigh with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (82%). 113 patients answered the survey (response rate 26%).
| Survey question | Brookmill Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 76% | 79% | 77% |
| Easy to contact by phone | 67% | 63% | 57% |
| Easy to contact via the website | 68% | 61% | 58% |
| Easy to contact via the NHS App | 64% | 58% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 79% | 76% | 73% |
| Wait for appointment about right | 62% | 71% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 266 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Brookmill Medical Centre is Good, published in April 2019. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,551 patients were registered at Brookmill Medical Centre in September 2026, down 3.2% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 2,358 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.4 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 7.9 |
| August 2024 | 3.6 | 7.0 |
| August 2025 | 3.6 | 7.1 |
| August 2026 | 3.6 | 6.0 |
From June 2026 to August 2026 the practice recorded 2,966 appointments a month, or 347 per 1,000 registered patients (England: 510). 85% were face to face (England: 63%). 35% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Brookmill Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 347 | 445 | 510 |
| Face to face | 85% | 66% | 63% |
| Same day as booked | 35% | 44% | 45% |
| More than 28 days after booking | 8% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.8% against 1.9%), stroke or TIA (2.9% against 1.9%) and peripheral arterial disease (0.8% against 0.6%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 29.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.6% | 14.3% |
| High blood pressure | All ages | 18.9% | 15.2% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| COPD | All ages | 3.8% | 1.9% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.9% | 74.9% |
Brookmill Medical Centre, College Street, Leigh, WN7 2RB. Phone: 01942 681880. Website: www.brookmillmedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Mrs Elaine Evans | 0.4 km | 85% |
| Premier Health Team | 0.4 km | 92% |
| Leigh Family Practice | 0.4 km | 70% |
| Old Henry Street MC Limited | 0.4 km | 81% |
| Parks Surgery Limited | 0.4 km | 77% |
- Dr Esa Surgery Limited (91% overall experience good)
- Grasmere Surgery (90% overall experience good)
- Leigh Family Practice (70% overall experience good)
- Leigh Sports Village Practice (75% overall experience good)
- Mrs Elaine Evans (85% overall experience good)
- Old Henry Street MC Limited (81% overall experience good)
- Parks Surgery Limited (77% overall experience good)
- Premier Health Team (92% overall experience good)
- Westleigh Medical Practice (62% overall experience good)
How do patients rate Brookmill Medical Centre?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Brookmill Medical Centre as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Brookmill Medical Centre?
8,551 patients were registered in September 2026, down 3.2% on a year earlier.
What is Brookmill Medical Centre's CQC rating?
Good overall, published in April 2019.
How many GPs does Brookmill Medical Centre have?
3.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,358 patients per GP against 2,171 across England.
Are appointments at Brookmill Medical Centre face to face?
85% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Brookmill Medical Centre's phone number?
01942 681880.