Mrs Elaine Evans, Leigh: patient reviews and CQC rating
Mrs Elaine Evans is a GP practice in Leigh with 2,318 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 1.0 full-time-equivalent qualified GPs, or 2,415 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mrs Elaine Evans
Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 86%, below the England figure of 93%. Of the 11 results in the table, 5 are above England and 1 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 4th of the 10 practices in Leigh with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (85%). 105 patients answered the survey (response rate 21%).
| Survey question | Mrs Elaine Evans | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 85% | 79% | 77% |
| Easy to contact by phone | 90% | 63% | 57% |
| Easy to contact via the website | 63% | 61% | 58% |
| Easy to contact via the NHS App | 51% | 58% | 54% |
| Reception team helpful | 99% | 86% | 85% |
| Last contact good | 90% | 76% | 73% |
| Wait for appointment about right | 82% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 86% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 34 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Mrs Elaine Evans is Good, published in November 2017. All 5 key questions are rated Good. It held the same rating in the report before (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,318 patients were registered at Mrs Elaine Evans in September 2026, down 4.3% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 2,415 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 755 appointments a month, or 326 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 23% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
71% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Mrs Elaine Evans | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 326 | 445 | 510 |
| Face to face | 65% | 66% | 63% |
| Same day as booked | 23% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 9% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.1% against 0.6%), COPD (3.3% against 1.9%) and depression (20.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 31.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.3 years for women and 76.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.2% | 14.3% |
| High blood pressure | All ages | 18.4% | 15.2% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| COPD | All ages | 3.3% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Palliative care | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.7% | 74.9% |
Mrs Elaine Evans, The Bridgewater Medical Centre, Henry Street, Leigh, WN7 2PE. Phone: 01942 481800.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Premier Health Team | 0.0 km | 92% |
| Leigh Family Practice | 0.0 km | 70% |
| Old Henry Street MC Limited | 0.0 km | 81% |
| Parks Surgery Limited | 0.0 km | 77% |
| Brookmill Medical Centre | 0.4 km | 76% |
- Brookmill Medical Centre (76% overall experience good)
- Dr Esa Surgery Limited (91% overall experience good)
- Grasmere Surgery (90% overall experience good)
- Leigh Family Practice (70% overall experience good)
- Leigh Sports Village Practice (75% overall experience good)
- Old Henry Street MC Limited (81% overall experience good)
- Parks Surgery Limited (77% overall experience good)
- Premier Health Team (92% overall experience good)
- Westleigh Medical Practice (62% overall experience good)
How do patients rate Mrs Elaine Evans?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Mrs Elaine Evans as good, above the England figure of 77%. 90% found it easy to get through by phone.
How many patients are registered at Mrs Elaine Evans?
2,318 patients were registered in September 2026, down 4.3% on a year earlier.
What is Mrs Elaine Evans's CQC rating?
Good overall, published in November 2017.
How many GPs does Mrs Elaine Evans have?
1.0 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,415 patients per GP against 2,171 across England.
Are appointments at Mrs Elaine Evans face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mrs Elaine Evans's phone number?
01942 481800.