Grimston Medical Centre, Kings Lynn: patient reviews and CQC rating
Grimston Medical Centre is a GP practice in Kings Lynn with 5,326 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 2.3 full-time-equivalent qualified GPs, or 2,350 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Grimston Medical Centre
Its best result against England is the share who described their last contact with the practice as good: 84%, above the England figure of 73%. Its weakest is the share who said the wait for their last appointment was about right: 63%, against 69% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 5th of the 11 practices in Kings Lynn with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (84%). 115 patients answered the survey (response rate 40%).
| Survey question | Grimston Medical Centre | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 77% | 80% | 77% |
| Easy to contact by phone | 68% | 61% | 57% |
| Easy to contact via the website | 68% | 62% | 58% |
| Easy to contact via the NHS App | 60% | 55% | 54% |
| Reception team helpful | 94% | 88% | 85% |
| Last contact good | 84% | 76% | 73% |
| Wait for appointment about right | 63% | 74% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 93% | 92% | 90% |
In the Friends and Family Test for July 2026, 98% of 149 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Grimston Medical Centre is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,326 patients were registered at Grimston Medical Centre in September 2026, almost the same as a year earlier.
32% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 2,350 patients per GP, close to the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 2.7 nurses and 7.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 3.2 |
| August 2024 | 3.2 | 3.2 |
| August 2025 | 2.5 | 3.3 |
| August 2026 | 2.3 | 3.3 |
From June 2026 to August 2026 the practice recorded 3,287 appointments a month, or 617 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 45% took place on the day they were booked and 17% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Grimston Medical Centre | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 617 | 578 | 510 |
| Face to face | 71% | 70% | 63% |
| Same day as booked | 45% | 42% | 45% |
| More than 28 days after booking | 17% | 8% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (3.8% against 1.9%), atrial fibrillation (4.3% against 2.2%) and coronary heart disease (5.5% against 3.0%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 22.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.9 years for women and 82.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 23.5% | 15.2% |
| Depression | 18+ yrs | 16.8% | 14.3% |
| Diabetes | 17+ yrs | 11.3% | 7.9% |
| Asthma | 6+ yrs | 9.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.8% | 4.6% |
| Cancer | All ages | 6.1% | 3.8% |
| Coronary heart disease | All ages | 5.5% | 3.0% |
| Atrial fibrillation | All ages | 4.3% | 2.2% |
| Stroke and TIA | All ages | 3.8% | 1.9% |
| COPD | All ages | 3.5% | 1.9% |
| Heart failure | All ages | 2.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Learning disability | All ages | 1.0% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 83.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.6% | 74.9% |
98% of the practice's patients live in the PE32 postcode district. 100% live in King's Lynn and West Norfolk, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| PE32 | 5,222 | 98% |
Grimston Medical Centre, Congham Road, Grimston, Kings Lynn, PE32 1DW. Phone: 01485 600341.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Great Massingham Surgery | 7.7 km | 88% |
| The Woottons Surgery | 7.7 km | 75% |
| St James Medical Practice | 8.1 km | 92% |
| Gayton Road Health and Surgical Centre | 8.6 km | 76% |
| Southgates and The Woottons Surgeries | 10.0 km | 75% |
- Great Massingham Surgery (88% overall experience good)
- Heacham Group Practice (67% overall experience good)
- The Burnhams Surgery (83% overall experience good)
- Wells Health Centre (90% overall experience good)
How do patients rate Grimston Medical Centre?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Grimston Medical Centre as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Grimston Medical Centre?
5,326 patients were registered in September 2026, up 0.3% on a year earlier.
What is Grimston Medical Centre's CQC rating?
Good overall, published in February 2017.
How many GPs does Grimston Medical Centre have?
2.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,350 patients per GP against 2,171 across England.
Are appointments at Grimston Medical Centre face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Grimston Medical Centre's phone number?
01485 600341.