The Brooke Surgery, Hyde: patient reviews and CQC rating
The Brooke Surgery is a GP practice in Hyde with 20,380 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 3.6 full-time-equivalent qualified GPs, or 5,661 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Brooke Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 77%, against 69% across England. Its weakest is the share who described their overall experience of the practice as good: 64%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 6th of the 7 practices in Hyde with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (74%). 90 patients answered the survey (response rate 19%).
| Survey question | The Brooke Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 64% | 79% | 77% |
| Easy to contact by phone | 46% | 63% | 57% |
| Easy to contact via the website | 59% | 61% | 58% |
| Easy to contact via the NHS App | 47% | 58% | 54% |
| Reception team helpful | 83% | 86% | 85% |
| Last contact good | 71% | 76% | 73% |
| Wait for appointment about right | 77% | 71% | 69% |
| Listened to well | 78% | 88% | 87% |
| Treated with care and concern | 75% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 40 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Brooke Surgery is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
20,380 patients were registered at The Brooke Surgery in September 2026, almost the same as a year earlier.
13% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 5,661 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.8 nurses and 14.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 9.6 |
| August 2024 | 3.7 | 8.7 |
| August 2025 | 5.3 | 11.1 |
| August 2026 | 3.6 | 10.6 |
From June 2026 to August 2026 the practice recorded 9,696 appointments a month, or 476 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 33% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
30% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | The Brooke Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 476 | 445 | 510 |
| Face to face | 59% | 66% | 63% |
| Same day as booked | 33% | 44% | 45% |
| More than 28 days after booking | 12% | 5% | 5% |
| Did not attend | 10% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (27.9% against 14.3%), palliative or supportive care needs (1.1% against 0.6%) and osteoporosis (2.1% against 1.2%). It has a lower share for chronic kidney disease (3.1% against 4.6%) and atrial fibrillation (1.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 30.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.4 years for women and 75.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 27.9% | 14.3% |
| High blood pressure | All ages | 14.7% | 15.2% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Cancer | All ages | 3.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| COPD | All ages | 2.5% | 1.9% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Palliative care | All ages | 1.1% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.1% | 74.9% |
The Brooke Surgery, 20 Market Street, Hyde, SK14 1AT. Phone: 0161 368 3312.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Donneybrook Medical Centre | 0.1 km | 79% |
| Clarendon Medical Centre | 0.1 km | 76% |
| Haughton Thornley Medical Centres | 0.7 km | 79% |
| Denton Medical Practice | 2.4 km | 69% |
| Churchgate Surgery | 2.5 km | 68% |
- Awburn House Medical Practice (93% overall experience good)
- Clarendon Medical Centre (76% overall experience good)
- Donneybrook Medical Centre (79% overall experience good)
- Dukinfield Medical Practice (76% overall experience good)
- Hattersley Group Practice (50% overall experience good)
- Haughton Thornley Medical Centres (79% overall experience good)
- The Smithy Surgery (76% overall experience good)
How do patients rate The Brooke Surgery?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of The Brooke Surgery as good, below the England figure of 77%. 46% found it easy to get through by phone.
How many patients are registered at The Brooke Surgery?
20,380 patients were registered in September 2026, up 0.3% on a year earlier.
What is The Brooke Surgery's CQC rating?
Good overall, published in August 2016.
How many GPs does The Brooke Surgery have?
3.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 5,661 patients per GP against 2,171 across England.
Are appointments at The Brooke Surgery face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Brooke Surgery's phone number?
0161 368 3312.