The Smithy Surgery, Hyde: patient reviews and CQC rating
The Smithy Surgery is a GP practice in Hyde with 3,670 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 1.2 full-time-equivalent qualified GPs, or 3,045 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Smithy Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 63%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: 41%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 4th of the 7 practices in Hyde with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (78%). 105 patients answered the survey (response rate 26%).
| Survey question | The Smithy Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 76% | 79% | 77% |
| Easy to contact by phone | 63% | 63% | 57% |
| Easy to contact via the website | 41% | 61% | 58% |
| Easy to contact via the NHS App | 56% | 58% | 54% |
| Reception team helpful | 83% | 86% | 85% |
| Last contact good | 66% | 76% | 73% |
| Wait for appointment about right | 74% | 71% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 56 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Smithy Surgery is Good, published in February 2019. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,670 patients were registered at The Smithy Surgery in September 2026, down 3.9% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 3,045 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.4 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 1.2 | 1.2 |
From June 2026 to August 2026 the practice recorded 1,836 appointments a month, or 500 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 56% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Smithy Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 500 | 445 | 510 |
| Face to face | 52% | 66% | 63% |
| Same day as booked | 56% | 44% | 45% |
| More than 28 days after booking | 8% | 5% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.0% against 0.6%), depression (22.0% against 14.3%) and COPD (2.7% against 1.9%). It has a lower share for serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 22.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.2 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.0% | 14.3% |
| High blood pressure | All ages | 18.1% | 15.2% |
| Asthma | 6+ yrs | 8.7% | 6.6% |
| Diabetes | 17+ yrs | 6.7% | 7.9% |
| Cancer | All ages | 4.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| COPD | All ages | 2.7% | 1.9% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Palliative care | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.8% | 74.9% |
The Smithy Surgery, 4 Market Street, Hollingworth, Hyde, SK14 8LN. Phone: 01457 767123.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Awburn House Medical Practice | 1.1 km | 93% |
| Lambgates Health Centre | 1.7 km | 92% |
| Dr Alan Dow | 1.8 km | 86% |
| Hattersley Group Practice | 2.4 km | 50% |
| Simmondley Medical Practice | 3.0 km | 84% |
- Awburn House Medical Practice (93% overall experience good)
- Clarendon Medical Centre (76% overall experience good)
- Donneybrook Medical Centre (79% overall experience good)
- Dukinfield Medical Practice (76% overall experience good)
- Hattersley Group Practice (50% overall experience good)
- Haughton Thornley Medical Centres (79% overall experience good)
- The Brooke Surgery (64% overall experience good)
How do patients rate The Smithy Surgery?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of The Smithy Surgery as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at The Smithy Surgery?
3,670 patients were registered in September 2026, down 3.9% on a year earlier.
What is The Smithy Surgery's CQC rating?
Good overall, published in February 2019.
How many GPs does The Smithy Surgery have?
1.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,045 patients per GP against 2,171 across England.
Are appointments at The Smithy Surgery face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Smithy Surgery's phone number?
01457 767123.