Hattersley Group Practice, Hyde: patient reviews and CQC rating
Hattersley Group Practice is a GP practice in Hyde with 4,948 registered patients (September 2026). In the 2026 GP Patient Survey, 50% of its patients described their overall experience as good, below the England figure of 77% (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2019. It has 1.2 full-time-equivalent qualified GPs, or 3,990 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hattersley Group Practice
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 88%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 27%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 7th of the 7 practices in Hyde with 50 or more responses. 37% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (41%). 96 patients answered the survey (response rate 17%).
| Survey question | Hattersley Group Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 50% | 79% | 77% |
| Easy to contact by phone | 37% | 63% | 57% |
| Easy to contact via the website | 27% | 61% | 58% |
| Easy to contact via the NHS App | 40% | 58% | 54% |
| Reception team helpful | 71% | 86% | 85% |
| Last contact good | 46% | 76% | 73% |
| Wait for appointment about right | 61% | 71% | 69% |
| Listened to well | 74% | 88% | 87% |
| Treated with care and concern | 75% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 85% | 91% | 90% |
In the Friends and Family Test for July 2026, 78% of 27 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Hattersley Group Practice is Good, published in May 2019. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,948 patients were registered at Hattersley Group Practice in September 2026, down 0.8% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 3,990 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.7 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.2 | 1.2 |
| August 2024 | 1.2 | 1.2 |
| August 2025 | 1.2 | 1.2 |
| August 2026 | 1.2 | 1.2 |
From June 2026 to August 2026 the practice recorded 2,054 appointments a month, or 415 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 45% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Hattersley Group Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 415 | 445 | 510 |
| Face to face | 64% | 66% | 63% |
| Same day as booked | 45% | 44% | 45% |
| More than 28 days after booking | 14% | 5% | 5% |
| Did not attend | 10% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.4% against 1.9%), epilepsy (1.4% against 0.8%) and depression (24.7% against 14.3%). It has a lower share for osteoporosis (0.1% against 1.2%), atrial fibrillation (1.6% against 2.2%) and cancer (2.8% against 3.8%). The practice's patients live in areas with an average deprivation score of 47.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.9 years for women and 74.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 24.7% | 14.3% |
| High blood pressure | All ages | 17.1% | 15.2% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| COPD | All ages | 4.4% | 1.9% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Cancer | All ages | 2.8% | 3.8% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Epilepsy | 18+ yrs | 1.4% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.1% | 74.9% |
96% of the practice's patients live in the SK14 postcode district. 99% live in Tameside, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| SK14 | 4,815 | 96% |
Hattersley Group Practice, Hattersley Health Centre, Hattersley Road East, Hattersley, Hyde, SK14 3EH. Phone: 0161 368 4161.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Awburn House Medical Practice | 1.4 km | 93% |
| The Smithy Surgery | 2.4 km | 76% |
| Dr Alan Dow | 3.1 km | 86% |
| Haughton Thornley Medical Centres | 3.2 km | 79% |
| Clarendon Medical Centre | 3.5 km | 76% |
- Awburn House Medical Practice (93% overall experience good)
- Clarendon Medical Centre (76% overall experience good)
- Donneybrook Medical Centre (79% overall experience good)
- Dukinfield Medical Practice (76% overall experience good)
- Haughton Thornley Medical Centres (79% overall experience good)
- The Brooke Surgery (64% overall experience good)
- The Smithy Surgery (76% overall experience good)
How do patients rate Hattersley Group Practice?
In the 2026 GP Patient Survey, 50% of patients described their overall experience of Hattersley Group Practice as good, below the England figure of 77%. 37% found it easy to get through by phone.
How many patients are registered at Hattersley Group Practice?
4,948 patients were registered in September 2026, down 0.8% on a year earlier.
What is Hattersley Group Practice's CQC rating?
Good overall, published in May 2019.
How many GPs does Hattersley Group Practice have?
1.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,990 patients per GP against 2,171 across England.
Are appointments at Hattersley Group Practice face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hattersley Group Practice's phone number?
0161 368 4161.